Tea & Coffee Retail Advisor — Warm Service, Monthly Perks

Whittard of Chelsea; Reading; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Monthly product allowance

Wellbeing support

Wider Whittard community

Job summary

Whittard of Chelsea in Reading is seeking a Sales Advisor to join our store team. You will deliver warm, personal customer service and help visitors discover the perfect brew.

The role requires a flexible schedule including weekends and peak periods. Prior retail experience, outstanding communication, and a friendly, calm under pressure approach are valued.

Join a welcoming environment that supports skill development and a lively, customer-focused culture.

Qualifications

• Experience in a fast-paced retail or customer-facing role.
• Excellent communication and a friendly, approachable style.
• Confidence under pressure while maintaining high service standards.
• Flexibility to work weekends and busy trading days.

Responsibilities

• Deliver outstanding customer service with warmth and confidence to help visitors discover the perfect brew.
• Proactively engage customers with tastings and personalised recommendations.
• Support the team by managing tills, replenishing stock, and keeping the store welcoming and organized.
• Work collaboratively with colleagues to maintain smooth operations and a positive atmosphere.
• Adapt quickly to changing priorities and busy trading times with a can-do attitude.

Skills

Retail experience

Customer service

Communication

Flexible shifts

Job description

Whittard of Chelsea in Reading is seeking a Sales Advisor to join our store team. You will deliver warm, personal customer service and help visitors discover the perfect brew.

The role requires a flexible schedule including weekends and peak periods. Prior retail experience, outstanding communication, and a friendly, calm under pressure approach are valued.

Join a welcoming environment that supports skill development and a lively, customer-focused culture.