Talent & Performance Lead — AI-Driven, Hybrid

Ocado Group; Hatfield; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

25 days annual leave plus 2 days after

Private Medical Insurance

Pension with employer matching

Sharesave & BAYE

Cycle to Work Scheme

Free shuttle Hatfield/Welwyn

Job summary

Ocado Group in Hatfield is seeking a Talent and Performance Manager to lead group-wide performance and succession initiatives, bridging strategy with on-ground delivery. You’ll shape tech-enabled processes, partner with the People Committee and Board, and drive AI-driven improvements across the employee lifecycle.

You’ll collaborate with HR partners and senior leaders, design scalable processes, and ensure clear expectations, regular feedback, and meaningful internal mobility to create maximum

Qualifications

• Experience in performance and talent management (cycles, reviews, succession)
• Ability to define problems with a product mindset and deliver impact
• Strong collaboration with senior leaders and HR partners
• Comfort navigating complexity and driving adoption of new processes
• Proficient in using data to drive decisions and measure outcomes
• Experience shaping people processes within systems with a user-centric approach

Responsibilities

• Define problems from strategy and user needs with a product mindset
• Diagnose talent and org challenges with leaders and partners
• Lead end-to-end delivery with scope, budget and risk management
• Bring in cross-functional expertise at the right time
• Apply AI-first approaches to research, analysis and design of solutions
• Measure impact and apply learning to future work
• Build manager capability and lead communications on expectations and performance
• Own performance and talent processes in our systems with tech partners

Skills

Performance management

Talent development

Data & insight

AI fluency

User-focused design

Tools

People Systems

AI tooling

Job description

Ocado Group in Hatfield is seeking a Talent and Performance Manager to lead group-wide performance and succession initiatives, bridging strategy with on-ground delivery. You’ll shape tech-enabled processes, partner with the People Committee and Board, and drive AI-driven improvements across the employee lifecycle.

You’ll collaborate with HR partners and senior leaders, design scalable processes, and ensure clear expectations, regular feedback, and meaningful internal mobility to create maximum