Talent and Retention Manager

JR United Kingdom; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading hospitality group in London as the Head of Talent Acquisition & Retention. You will lead recruitment efforts, enhance the candidate journey, and build strong relationships with universities and other partners. This role is ideal for a proactive recruiter with a passion for people and process, looking to make a significant impact in a dynamic environment.

Benefits

Meals

Hospitality perks

Team events

Qualifications

• 4+ years’ senior experience in recruitment or talent, ideally in hospitality.
• Experience in sourcing hard-to-find talent and building employer brands.

Responsibilities

• Leading end-to-end recruitment across pubs and group functions.
• Headhunting top talent and building a strong pipeline.
• Owning the candidate experience from first contact to onboarding.

Skills

Recruitment

Talent Acquisition

People Management

Relationship Building

Strategy Development

Job description

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We're Hiring: Head of Talent Acquisition & Retention

Location: London (On-site across Cubitt House estate, with flexibility for strategy days)

Are you a people-powered recruiter with a flair for building teams, shaping culture, and spotting standout talent a mile off? Join Cubitt House, one of London’s most iconic pub groups, as our Head of Talent Acquisition & Retention — and help us grow the future of hospitality. Our amazing locations are based in Mayfair, Marylebone, Notting Hill, Belgravia, and Chelsea.

We’re looking for someone who’s not just filling roles — but creating careers, elevating the candidate journey, and building lasting relationships inside and outside our walls.

What you’ll be doing:

• Leading end-to-end recruitment across our beautiful pubs and group functions
• Headhunting top talent and building a strong pipeline for the future
• Partnering with GMs and People teams to shape what great looks like
• Building relationships with universities, launching our gap year and apprenticeship programmes
• Owning the candidate experience from first contact through to onboarding
• Driving team retention, employer brand, and culture through smart strategy
• Managing skilled worker sponsorship and right-to-work processes
• Supporting structured onboarding and 30/60/90-day retention initiatives

We’re looking for someone who:

• Has 4+ years’ senior experience in recruitment or talent, ideally in hospitality/lifestyle brands
• Knows how to source hard-to-find talent and build magnetic employer brands
• Is passionate about people, process, and experience
• Thrives in a fast-paced, people-first business with big ambitions
• Loves the energy of great pubs and great teams
• Enjoys meals, hospitality perks, and team events
• Is proactive and results-driven
• Wants to make a big impact in a growing company
• Is ready to shape the future of hospitality talent

Send your details — we’d love to meet you.