Talent Acquisition & Onboarding Specialist

Kallidus Recruit; Birmingham; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

33 days annual leave

Annual bonus £300–£500

Pension matched up to 4%

Life assurance 2x salary

MyStaffShop discounts

Employee Assistance Programme

Learning & development

On-site parking

Job summary

Life Services Group in Sutton Coldfield is seeking a Talent Acquisition & Onboarding Specialist to own the end-to-end recruitment and onboarding experience for your designated region, collaborating with regional heads to understand their needs and deliver tailored sourcing strategies.

You will manage a varied caseload spanning volume and complex roles, partner with hiring managers, and drive an engaging candidate experience, while exploring apprenticeship pathways to build future talent.

Qualifications

• Significant recruitment experience gained in an RPO, agency or in-house environment.
• Experience managing both volume and complex recruitment processes.
• Ability to build strong relationships with senior stakeholders.
• Knowledge of end-to-end recruitment and onboarding processes.

Responsibilities

• Deliver an exceptional candidate experience from first contact through onboarding.
• Partner with hiring managers to write adverts, design sourcing strategies and assessments.
• Source candidates using varied methods and collaborate with apprenticeship initiatives.
• Create recruitment reports and provide insights on market conditions and KPIs.

Skills

Recruitment experience

Stakeholder management

Volume & complex recruitment

Region ownership

Job description

Talent Acquisition & Onboarding Specialist

Talent Acquisition & Onboarding Specialist

Location: Duke Street, Sutton Coldfield (Hybrid — minimum three days a week in the office), with travel around the branch network and occasional travel to Head Office in Maidenhead

Contract: Full-time, Permanent

Salary: £35,500 per annum

Every candidate's experience starts with you...

At Life Services, we help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care. As our Talent Acquisition & Onboarding Specialist, you'll bring that same care to the people who choose to build their careers with us.

This isn't just about filling vacancies. It's about giving every candidate a genuinely engaging experience, being a supportive and knowledgeable partner to our hiring managers and building real trust in our Talent Acquisition team.

If you enjoy owning a region, building relationships across the business, and bring experience of both volume and complex recruitment, we'd love to hear from you.

The Opportunity

Reporting to our Talent Acquisition & Onboarding Manager, you'll own the end-to-end recruitment and onboarding experience for your designated region, working closely with Heads of Region and Department Heads to understand and deliver against their differing recruitment needs.

You'll manage a varied caseload, spanning volume and complex recruitment, multi-tasking across a range of roles and stakeholders at any one time. You'll also work closely with our Apprenticeship Manager, helping us identify where roles could be recruited as apprenticeships and build talent for the future.

What You'll Be Doing

Delivering an Exceptional Candidate Experience

• Manage the end-to-end talent acquisition and onboarding process, from first contact through to onboarding, for all workforce requirements across your designated region.
• Pre-screen and shortlist candidates, arrange and support interviews, and provide detailed feedback to both progressed and rejected candidates.

Partnering With Hiring Managers

• Take role briefings, write adverts, and design attraction, sourcing, assessment and selection methodology, internal and external.
• Coach and support hiring managers, building their confidence and capability in the hiring and interviewing process.
• Proactively source candidates using a range of methods, working closely with third-party job boards to build effective sourcing campaigns and strategies.
• Work closely with the Apprenticeship Manager to identify where roles could be recruited as apprenticeships.
• Use appropriate tools and systems to generate a pipeline of talent for future workforce requirements.

Bringing Insight & Improvement

• Create and compile recruitment reports, tracking KPIs such as time to hire, cost per hire, conversion rate and the ratio of direct to agency hires.
• Provide subject matter expertise on local, regional and national labour market conditions and the competitor landscape.
• Keep up to date with government legislation surrounding recruitment, onboarding, right to work and due diligence.

You'll Excel in This Role If You

• Are driven to succeed and motivated by getting it right for clients, delivering a service that’s right first time, every time.
• Are creative and can promote Dignity as an employer of choice, internally and externally.
• Align with Dignity's mission and vision and excel working as part of a team, with a collaborative approach.
• Work in a flexible and hybrid way, spending a minimum of three days a week in a designated office.
• Are interested in process design, improvement and continuous improvement in practice.
• Have experience working in a fast-paced environment.

What We're Looking For

• Significant recruitment experience gained in an RPO, agency or in-house environment; experience of both agency and internal recruitment is ideal.
• Proven experience managing both volume and complex recruitment processes, multi-tasking across a varied caseload of roles and stakeholders.
• Experience owning a designated region and building strong working relationships with senior stakeholders.
• Demonstrable experience working across different sectors, hiring entry-level through to senior manager roles.
• A sound knowledge of recruitment practices, assessment and selection, and the tools and systems that support them.
• Experience working in a matrix environment with multiple customer groups.

What We Offer

We offer a competitive package to support you and your family, including:

• Time to recharge — 33 days' annual leave, inclusive of bank holidays.
• A little extra reward – Opportunity to earn a yearly bonus of up to £300–£500 in recognition of your contribution.
• Planning for your future — Pension matched up to 4%, with the option to contribute more if you wish.
• Peace of mind — Life assurance cover at 2x your annual salary, to provide additional protection for your loved ones.
• Everyday savings and perks — Access to MyStaffShop, our employee rewards platform, with savings across high street and online retailers.
• Support when you need it — 24/7 Employee Assistance Programme, occupational health services and confidential counselling.
• Growing with us — Ongoing learning and development, and career progression opportunities within a national organisation.
• Making work easier — Free on-site parking available at most of our locations.

Why Life Services Group

Life Services Group exists to help every family in Britain navigate the hardest moments of life. We bring together trusted names across funeral services, crematoria and cemeteries, legal services, direct cremation and wills, including Dignity Funeral Directors, CMG, Simplicity Cremations, Dignity Legal Services and Farewill, so families can get more of the support they need in one place.

Our ambition is to support one in three families across the UK as they plan for, navigate and deal with death. We want to set a new standard for care, service and simplicity across the sector.

Death is part of life, and being there for families when it matters is what we do. That means making difficult moments feel more supported, more straightforward and more human.

We are building a modern group that supports families at every stage, from planning ahead with wills and funeral plans, to arranging a funeral, cremation or burial, and managing probate afterwards. This is a defining moment for our business. With stronger foundations, clearer strategy and real momentum, we can change end-of-life care for the better. We are modernising how we work, investing in our colleagues and technology, and helping more families than any one brand could alone.

Wherever you work in Life Services Group, in one of our local teams, specialist brands or group functions, you’ll be part of work with meaningful purpose. You will help families through some of life’s hardest and most important moments.

Across all our brands, we want colleagues to grow with us through better training, stronger support, modern tools and clearer opportunities to build skills and confidence. You’ll be part of teams who care deeply about what they do, look out for each other and take pride in doing work that matters.

You will also help shape the future of end-of-life care. That means making support simpler, more connected and more human for families, while each brand keeps the identity, expertise and community connection people already know and trust.

If you want a career with meaningful purpose, room to grow with us and the chance to shape the future, find your Life’s work.

Equality, Diversity and Inclusion Statement

Our vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives, to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable.

We reserve the right, depending on application numbers, to close or extend the closing dates for positions; we would therefore recommend an early application.