People Advisor (Employee Relations)

Kallidus Recruit; United Kingdom; Hybrid; GBP 24,000 - 40,000; Full time

Benefits offered by this job

25 days annual leave

Bonus up to £500 per year

Private medical cover

4% pension match

Life assurance 2x salary

Employee Assistance Programme

Career development opportunities

Staff discounts

Free on-site parking

Job summary

Life Services Group, the employer behind Dignity and related brands, is seeking an Employee Relations Advisor to support managers with people matters and casework. Hybrid working in Sutton Coldfield with a focus on delivering fair, effective ER outcomes.

You’ll bring ER expertise, knowledge of UK employment law and strong communication to influence decisions, improve processes and enhance the employee experience across the business.

Qualifications

• Proven experience in employee relations casework and advising on ER matters.
• Strong knowledge of UK employment law and policy interpretation.
• Excellent written communication and reporting skills.

Responsibilities

• Manage ER casework from start to finish, including investigations, hearings and outcomes.
• Advise and coach managers on performance, probation and ER matters.
• Support delivery of people initiatives through data, insights and reporting.
• Build relationships with stakeholders across the organisation and People team.
• Support the delivery of a positive employee lifecycle and people agenda.

Skills

Employee relations

Casework management

Stakeholder management

Coaching managers

Data & reporting

Education

CIPD Level 5 or above

Job description

Position: People Advisor (Employee Relations)

Location:Sutton Coldfield, Birmingham (Hybrid flexible working)

Job Type:Full-Time, Fixed-Term Contract (18-months)

Salary:Up to £40,000 per annum

Be the Trusted Voice Behind Our People Decisions

At Dignity, we're committed to creating a supportive, inclusive and high-performing workplace where our colleagues can thrive. As an Employee Relations Advisor , you'll play a vital role in helping managers navigate people matters confidently, fairly and consistently, whilst ensuring we deliver an outstanding colleague experience across the business.

This is an excellent opportunity for an experienced HR or ER professional who enjoys building strong relationships, solving complex people challenges and influencing positive outcomes.

What You'll Be Doing

Key responsibilities include:

Managing employee relations casework from start to finish, including investigations, hearings and outcomes.

Advising and coaching managers on performance, probation and employee relations matters.

Supporting the delivery of people initiatives through data, insights and reporting.

Building collaborative relationships with stakeholders across the organisation and wider People team.

Supporting the delivery of a positive people agenda throughout the employee lifecycle.

What we're looking for

We're looking for someone who combines robust employee relations expertise with excellent stakeholder management skills and a genuine passion for helping people succeed.

You’ll ideally have:

Proven experience managing employee relations casework and advising managers on a wide range of ER matters.

Strong knowledge of UK employment law, policy interpretation and procedural fairness.

Experience coaching and influencing managers to achieve positive people outcomes.

Excellent written communication skills with the ability to produce high-quality documentation and reports.

Strong organisational skills with the ability to manage competing priorities and deadlines.

Adaptable, resilient and comfortable managing challenging conversations.

CIPD Level 5 (or above), or equivalent experience.

You’ll enjoy this role if you

You can balance commercial thinking with empathy and professionalism.

You thrive in a fast-paced environment where no two days are the same.

You enjoy building strong relationships and being a trusted partner to the business.

You're passionate about creating a positive employee experience and driving continuous improvement.

What you can expect from us

Whether you’re stepping into broader responsibility or deepening your expertise, we’ll support you with a benefits package designed to help you thrive, both professionally and personally.

• Time to recharge – 25 days’ annual leave plus bank holidays, giving you the space to rest and maintain a healthy balance.
• Recognising your impact – Opportunity to earn a yearly bonus of up to £500.
• Healthcare when it matters – Private medical cover for you, giving peace of mind and quicker access to treatment.
• Planning for your future – 4% matched pension contribution to help you build long‑term financial security.
• Peace of mind – Life assurance cover at 2x your salary to support your loved ones.
• Support when you need it – Access to a 24/7 Employee Assistance Programme, occupational health services and confidential counselling.
• Developing your potential – Ongoing development opportunities, including apprenticeships and clear career progression pathways.
• Everyday savings and perks – Access to MyStaffShop, our employee rewards platform, offering savings across high street and online retailers, alongside eyecare support, flu jabs and additional lifestyle discounts.
• Making work easier – Free on-site parking available at most of our locations.

Why Life Services Group

Life Services Group exists to help every family in Britain navigate the hardest moments of life. We bring together trusted names across funeral services, crematoria and cemeteries, legal services, direct cremation and wills, including Dignity Funeral Directors, CMG, Simplicity Cremations, Dignity Legal Services and Farewill, so families can get more of the support they need in one place.

Our ambition is to support one in three families across the UK as they plan for, navigate and deal with death. We want to set a new standard for care, service and simplicity across the sector.

Death is part of life, and being there for families when it matters is what we do. That means making difficult moments feel more supported, more straightforward and more human.

We are building a modern group that supports families at every stage, from planning ahead with wills and funeral plans, to arranging a funeral, cremation or burial, and managing probate afterwards. This is a defining moment for our business. With stronger foundations, clearer strategy and real momentum, we can change end‑of‑life care for the better. We are modernising how we work, investing in our colleagues and technology, and helping more families than any one brand could alone.

Wherever you work in Life Services Group, in one of our local teams, specialist brands or group functions, you’ll be part of work with meaningful purpose. You will help families through some of life’s hardest and most important moments.

Across all our brands, we want colleagues to grow with us through better training, stronger support, modern tools and clearer opportunities to build skills and confidence. You’ll be part of teams who care deeply about what they do, look out for each other and take pride in doing work that matters.

You will also help shape the future of end‑of‑life care. That means making support simpler, more connected and more human for families, while each brand keeps the identity, expertise and community connection people already know and trust.

FCA Statement

Dignity is part of a group that includes FCA-regulated activities, and some roles may be subject to relevant training, screening, conduct, and regulatory requirements. This will be confirmed as part of the recruitment process.

Equality, Diversity and Inclusion Statement

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.