Talent Acquisition Advisor — High-Volume Retail & Growth

Costa Coffee; St Albans; Hybrid; GBP 38,000 - 45,000; Full time

Benefits offered by this job

Share Investment Plan (SIP)

Annual discretionary bonus

Pension match up to 10%

Costa Financial Support Fund

50% discount in Costa stores

Private medical cover

Job summary

Costa Coffee is expanding its UK store recruitment and is seeking a Talent Acquisition Advisor to drive a smooth, inclusive hiring experience across our store network. You’ll support high-volume recruitment, manage hard-to-fill locations, and optimise processes that keep hiring moving.

We offer a flexible blend of home working and in-person collaboration from our Support Centre in St Albans, with development opportunities and a culture focused on growth and inclusion.

Qualifications

• Strong working knowledge of recruitment in a fast-paced environment.
• Excellent organisation and communication skills with ability to manage competing priorities and service levels.
• Understanding of recruitment compliance and governance, including right to work and GDPR.
• Experience using an applicant tracking system (ATS).
• Collaborative, resilient and improvement-focused approach; retail operations or customer service experience is an advantage.

Responsibilities

• Keep recruitment guides, processes and system information accurate, while helping Store Managers build confidence in best-practice hiring.
• Build effective relationships with partners including the DWP and media providers to improve visibility and attraction in priority locations.
• Coordinate Dayforce testing and maintain the TA testing tracker, working with People Systems to identify and resolve issues.
• Guide candidates and hiring managers through the recruitment process, supporting offers and delivering against agreed service levels.
• Own recruitment activity for hard-to-fill stores, monitoring applications, directly sourcing candidates and keeping hiring managers updated.

Job description

Costa Coffee is expanding its UK store recruitment and is seeking a Talent Acquisition Advisor to drive a smooth, inclusive hiring experience across our store network. You’ll support high-volume recruitment, manage hard-to-fill locations, and optimise processes that keep hiring moving.

We offer a flexible blend of home working and in-person collaboration from our Support Centre in St Albans, with development opportunities and a culture focused on growth and inclusion.