Talent Acquisition Advisor 12 Month FTC

Costa Coffee; St Albans; Hybride; GBP 38 000 - 45 000; Plein temps

Avantages offerts par ce poste

Share Investment Plan (SIP)

Annual discretionary bonus

Pension match up to 10%

Costa Financial Support Fund

50% discount in Costa stores

Private medical cover

Résumé du poste

Costa Coffee is expanding its UK store recruitment and is seeking a Talent Acquisition Advisor to drive a smooth, inclusive hiring experience across our store network. You’ll support high-volume recruitment, manage hard-to-fill locations, and optimise processes that keep hiring moving.

We offer a flexible blend of home working and in-person collaboration from our Support Centre in St Albans, with development opportunities and a culture focused on growth and inclusion.

Qualifications

• Strong working knowledge of recruitment in a fast-paced environment.
• Excellent organisation and communication skills with ability to manage competing priorities and service levels.
• Understanding of recruitment compliance and governance, including right to work and GDPR.
• Experience using an applicant tracking system (ATS).
• Collaborative, resilient and improvement-focused approach; retail operations or customer service experience is an advantage.

Responsabilités

• Keep recruitment guides, processes and system information accurate, while helping Store Managers build confidence in best-practice hiring.
• Build effective relationships with partners including the DWP and media providers to improve visibility and attraction in priority locations.
• Coordinate Dayforce testing and maintain the TA testing tracker, working with People Systems to identify and resolve issues.
• Guide candidates and hiring managers through the recruitment process, supporting offers and delivering against agreed service levels.
• Own recruitment activity for hard-to-fill stores, monitoring applications, directly sourcing candidates and keeping hiring managers updated.

Description du poste

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go we’ve got you covered.

Help shape a fast, compliant and candidate-focused hiring experience across our UK store network. You’ll support high-volume recruitment, hard-to-fill locations and the systems and processes that keep hiring moving.

Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

And as a Talent Acquisition Advisor, there’s never been a better time to join.

So, why Costa?

We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some brilliant perks to sweeten the deal:

• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do:

Being a Talent Acquisition Advisor is about creating a smooth, inclusive and efficient hiring experience for our store teams. It’s your chance to make an impact at scale, which means you’ll be:

• Keep recruitment guides, processes and system information accurate, while helping Store Managers build confidence in best-practice hiring.
• Build effective relationships with partners including the DWP and media providers to improve visibility and attraction in priority locations.
• Coordinate Dayforce testing and maintain the TA testing tracker, working with People Systems to identify and resolve issues.
• Guide candidates and hiring managers through the recruitment process, supporting offers and delivering against agreed service levels.
• Own recruitment activity for hard-to-fill stores, monitoring applications, directly sourcing candidates and keeping hiring managers updated.

Who you are

It’s your unique ingredients we’re interested in:

• A strong working knowledge of recruitment, with experience supporting candidates and hiring managers in a fast-paced environment.
• Excellent organisation and communication skills, with the confidence to manage competing priorities, targets and service levels.
• An understanding of recruitment compliance and governance, including right to work and GDPR.
• Experience using an applicant tracking system; knowledge of job boards and candidate attraction channels is also useful but not essential
• A collaborative, resilient and improvement-focused approach. Retail operations or customer service experience would be an advantage.

Where you’ll work:

Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.

We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.

For any reasonable adjustments or general queries, please get in touch with our Talent Acquisition team.