Tailor Made Travel Sales Specialist – Stevenage

Ruth Wagstaff Recruitment Ltd; Stevenage; Híbrido; GBP 27.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension scheme

21 days annual leave (increasing with)

6 well-being days off

Discounted travel opportunities

Inbound enquiry flow

Descripción de la vacante

Ruth Wagstaff Recruitment Ltd is seeking an experienced travel sales professional to design bespoke long-haul and multi-centre holidays for discerning travellers. You will nurture warm inbound enquiries, build lasting client relationships and convert opportunities into memorable itineraries.

You will work from our Stevenage head office with hybrid working options. The role offers a competitive base salary, strong commission and generous annual leave, plus travel discounts for colleagues and

Formación

• Minimum three years’ experience in travel sales.
• Experience selling tailor-made holidays rather than standard packages.
• Strong sales and relationship-building skills.
• Customer-focused and consultative approach.
• Long-haul and multi-centre travel experience.
• Familiarisation with travel CRM systems.

Responsabilidades

• Convert warm inbound enquiries into bookings.
• Design bespoke long-haul and multi-centre itineraries tailored to individual clients.
• Manage customers from initial enquiry through to booking and handover.
• Build strong relationships to generate repeat and referral business.
• Achieve monthly conversion and margin targets.
• Provide expert advice and destination recommendations.

Conocimientos

Travel sales

Relationship-building

Consultative selling

Long-haul travel

Multi-centre itineraries

Herramientas

Travel CRM

Descripción del empleo

Are you an experienced travel sales professional who loves creating unforgettable journeys rather than selling off-the-shelf packages?

We’re recruiting for a specialist travel company with an excellent reputation for designing bespoke long-haul and multi-centre holidays for discerning travellers. Every itinerary is tailor-made, every enquiry is warm and inbound, and every sale gives you the opportunity to use your expertise, creativity and commercial flair to deliver exceptional customer experiences.

This is an ideal opportunity for a consultant who thrives on building relationships, creating personalised travel experiences and enjoys earning strong commission through high-quality sales rather than high-pressure cold calling.

The Opportunity

You’ll work with well-travelled clients looking for memorable, carefully curated holidays, typically with a spend of £3,000+ per person. From the first enquiry through to booking, you’ll take ownership of the customer journey, building trust and creating itineraries that exceed expectations.

Key Responsibilities

• Converting warm inbound enquiries into bookings
• Designing bespoke long-haul and multi-centre itineraries tailored to individual clients
• Managing customers from initial enquiry through to booking and handover
• Building strong relationships to generate repeat and referral business
• Achieving monthly conversion and margin targets
• Providing expert advice and destination recommendations

Whats On Offer

• Basic salary up to £30,000
• Realistic OTE in excess of £55,000 with top performers earning £60,000+
• Pension scheme
• 21 days annual leave, increasing with length of service
• Additional 6 well-being days off each year
• Discounted travel opportunities
• Strong inbound enquiry flow with no cold calling

Working Pattern

This is a full-time position working 37.5 hours per week across a rota that includes a weekend day.

Opening hours:

• Monday to Friday: 9.00am to 8.00pm
• Weekends: 9.00am to 5.30pm

A mixture of early and late shifts is required to take your share with your team mates, typically a mix of:

• 9.00am to 5.30pm
• 11.30am to 8.00pm

Location & Flexibility

The head office is based in Stevenage, making this an excellent opportunity for candidates living across Hertfordshire, Bedfordshire and surrounding areas who would like a hybrid working arrangement.

For candidates with proven experience in the same specialist travel sector, fully remote working may also be considered. Please discuss with us.

About You

We’re keen to hear from travel professionals who can demonstrate:

Essential

• Minimum three years’ experience in travel sales
• Experience selling tailor-made holidays rather than standard package holidays
• Strong sales and relationship-building skills
• A customer-focused and consultative approach
• Familiarisation and use of travel CRM systems
• Long-haul and multi centre experience

Highly Desirable

• A proven track record of achieving sales, conversion and margin targets
• Experience working within a commission-based environment
• Strong destination knowledge and passion for travel

Why Join?

This is a fantastic opportunity to join a specialist travel business where consultants are trusted to use their knowledge, expertise and creativity to sell dream holidays. You’ll benefit from a steady flow of quality enquiries, an attractive commission structure and the opportunity to work with customers who genuinely value expert travel advice.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Job Tenure: Permanent