Worldwide Travel Specialist

Travel Trade Recruitment; Manchester; On-site; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

30 days holiday

Pension scheme

Maternity/paternity benefits

Learning funding

Life insurance

Health & wellbeing

Staff travel discounts

Long-service awards

Eye care vouchers

Company socials

Career progression

Job summary

Travel Trade Recruitment is seeking a Luxury Travel Sales Consultant in Manchester to turn enquiries into unforgettable luxury itineraries. You will use your travel expertise to craft bespoke holidays and build lasting client relationships, driving quality sales and customer satisfaction.

With targets and a performance-driven environment, you’ll develop expertise, progress in a growing specialist travel group, and enjoy a comprehensive benefits package and ongoing career progression.

Qualifications

• Proven ability to meet and exceed sales targets.
• Experience in travel sales or a contact-centre environment is preferred.
• Ability to create personalised luxury itineraries using supplier systems.

Responsibilities

• Take warm inbound enquiries and convert them into bookings.
• Ask questions to understand customer needs and preferences.
• Use destination knowledge to tailor bespoke holidays.
• Package multiple products to create personalised itineraries.

Skills

Target-driven

Customer-focused

Detail-oriented

Strong communicator

Quick learner

Positive attitude

Tools

GDS

Job description

Turn travel dreams into unforgettable journeys - and build a career doing what you love. Are you an experienced travel sales professional who knows how to turn an enquiry into an exciting holiday? Do you thrive on targets, love speaking to customers and have the destination knowledge to create truly memorable travel experiences? My client are looking for a Luxury Travel Sales Consultant to join a growing specialist travel business, where your expertise, enthusiasm and sales ability will make a genuine difference. You'll be working with warm leads, inbound calls and online enquiries, helping customers find the perfect holiday while delivering the exceptional level of service they expect from a specialist travel expert.

The Role

This isn't simply about selling holidays. It's about understanding what a customer really wants, using your expertise to bring their ideas to life and creating an experience they'll want to come back for.

You'll use your knowledge of worldwide destinations, cruise, luxury travel and multiple suppliers to create tailored holidays and bespoke itineraries - while building strong customer relationships that generate repeat and referral business.

With clear targets and a performance-driven environment, this is an opportunity for an ambitious sales professional to earn well, develop their expertise and progress their career within a growing specialist travel group.

Key Duties;

• Take warm inbound enquiries and speak with customers who are ready to book their next adventure.
• Ask the right questions to understand each customer's needs, preferences and expectations.
• Use your travel expertise and a range of supplier systems to find the perfect holiday match.
• Package multiple travel products to create bespoke itineraries tailored to individual customers.
• Confidently overcome objections and use your sales skills to convert enquiries into bookings.
• Process customer payments accurately and securely.
• Work across supplier websites and booking systems to confirm all elements of the customer's holiday.
• Accurately input and maintain booking information within internal systems.
• Consistently work towards - and exceed - booking and sales targets.
• Ensure every detail is accurate, from the initial enquiry through to final confirmation.
• Deliver an outstanding customer experience at every stage.
• Build lasting relationships that encourage repeat bookings and customer loyalty.

Experience required;

We're looking for someone who combines sales drive with genuine passion for travel.

You’ll be:

• Target-driven - motivated by achieving and exceeding sales goals and excited by performance-related rewards.
• Customer-focused - naturally able to build rapport and create a personalised experience for every customer.
• Detail-oriented - meticulous when handling bookings, payments and customer information.
• A strong communicator - confident, engaging and professional both verbally and in writing.
• A quick learner - comfortable picking up new systems, products and processes.
• Positive and proactive - someone who brings energy, enthusiasm and a genuine can-do attitude to their work.

Ideally, you’ll have:

• A proven track record of achieving or exceeding sales targets.
• Experience working in a target-driven, bonus-focused environment.
• Previous experience within a travel agency, travel sales or travel contact-centre environment.
• Experience delivering exceptional customer service and providing personalised travel recommendations.
• Experience working in a fast-paced environment while managing multiple priorities.
• Experience creating bespoke holidays by packaging multiple travel products.
• Experience selling luxury European, worldwide or cruise holidays.
• Experience using a Global Distribution System (GDS).
• Strong knowledge of worldwide travel destinations and the confidence to inspire customers with your recommendations.
• Experience using multiple supplier websites and booking platforms.
• Excellent computer skills and the ability to navigate multiple systems efficiently.

Why join this company?

You’ll be joining a growing specialist travel group with a portfolio covering luxury travel, cruise, worldwide destinations, the USA, Canada, the Caribbean, Latin America, Italy and more.

In return for your expertise and commitment, you’ll receive a comprehensive benefits package, including:

• Competitive salary
• Performance-related bonus opportunities
• 30 days' holiday including Bank Holidays, increasing by 1 day per year up to 33 days
• Company pension scheme and enhanced pension
• Enhanced maternity and paternity benefits
• Learning & Development funding
• Life insurance
• Health & Wellbeing Hub, including Employee Assistance Programme
• Staff travel discountsEmployee discounts platform
• Long-service awards
• Eye care e-vouchers
• Company social events
• Genuine career progression within a growing specialist travel group