Tailor Made Travel Sales Specialist

Tate; Stevenage; Hybrid; GBP 30,000 - 60,000; Full time

Benefits offered by this job

Pension scheme

21 days annual leave + 6 wellbeing–d%

Discounted travel opportunities

Strong inbound enquiry flow

Job summary

Tate is a specialist travel company based in the UK, designing bespoke long-haul and multi-centre holidays for discerning travellers. You will own the customer journey from first enquiry to booking, crafting itineraries that exceed expectations and delivering personalised service with expert advice and destination knowledge.

We offer a base salary up to £30,000 with realistic OTE over £55,000 and top performers earning £60,000+.

Qualifications

• Minimum three years' experience in travel sales.
• Experience selling tailor-made holidays rather than standard package holidays.
• Strong sales and relationship-building skills.
• A customer-focused and consultative approach.
• Familiarisation and use of travel CRM systems.
• Long-haul and multi-centre experience.

Responsibilities

• Converting warm inbound enquiries into bookings.
• Designing bespoke long-haul and multi-centre itineraries tailored to individual clients.
• Managing customers from initial enquiry through to booking and handover.
• Building strong relationships to generate repeat and referral business.
• Achieving monthly conversion and margin targets.
• Providing expert advice and destination recommendations.

Skills

Travel sales

Relationship building

Tailor-made holidays

Inbound enquiries

Tools

Travel CRM systems

Job description

Are you an experienced travel sales professional who loves creating unforgettable journeys rather than selling off-the-shelf packages?

We're recruiting for a specialist travel company with an excellent reputation for designing bespoke long-haul and multi-centre holidays for discerning travellers. Every itinerary is tailor-made, every enquiry is warm and inbound, and every sale gives you the opportunity to use your expertise, creativity and commercial flair to deliver exceptional customer experiences.

This is an ideal opportunity for a consultant who thrives on building relationships, creating personalised travel experiences and enjoys earning strong commission through high-quality sales rather than high-pressure cold calling.

The Opportunity

You'll work with well-travelled clients looking for memorable, carefully curated holidays, typically with a spend of £3,000+ per person. From the first enquiry through to booking, you'll take ownership of the customer journey, building trust and creating itineraries that exceed expectations.

Key Responsibilities

• Converting warm inbound enquiries into bookings
• Designing bespoke long-haul and multi‑centre itineraries tailored to individual clients
• Managing customers from initial enquiry through to booking and handover
• Building strong relationships to generate repeat and referral business
• Achieving monthly conversion and margin targets
• Providing expert advice and destination recommendations

Whats On Offer

• Basic salary up to £30,000
• Realistic OTE in excess of £55,000 with top performers earning £60,000+
• Pension scheme
• 21 days annual leave, increasing with length of service
• Additional 6 well‑being days off each year
• Discounted travel opportunities
• Strong inbound enquiry flow with no cold calling

Working Pattern

This is a full‑time position working 37.5 hours per week across a rota that includes a weekend day.

Opening hours

Monday to Friday: 9.00am to 8.00pm

Weekends: 9.00am to 5.30pm

A mixture of early and late shifts is required to take your share with your team mates, typically a mix of:

• 9.00am to 5.30pm
• 11.30am to 8.00pm

Location & Flexibility

The head office is based in Stevenage, making this an excellent opportunity for candidates living across Hertfordshire, Bedfordshire and surrounding areas who would like a hybrid working arrangement.

For candidates with proven experience in the same specialist travel sector, fully remote working may also be considered. Please discuss with us.

About You

We're keen to hear from travel professionals who can demonstrate:

Essential

• Minimum three years' experience in travel sales
• Experience selling tailor‑made holidays rather than standard package holidays
• Strong sales and relationship‑building skills
• A customer‑focused and consultative approach
• Familiarisation and use of travel CRM systems
• Long‑haul and multi centre experience

Highly Desirable

• A proven track record of achieving sales, conversion and margin targets
• Experience working within a commission‑based environment
• Strong destination knowledge and passion for travel

Why Join?

This is a fantastic opportunity to join a specialist travel business where consultants are trusted to use their knowledge, expertise and creativity to sell dream holidays. You'll benefit from a steady flow of quality enquiries, an attractive commission structure and the opportunity to work with customers who genuinely value expert travel advice.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.