Systems Training Manager

Elsevier; United Kingdom; Remote; GBP 45,000 - 75,000; Full time

Job summary

An established industry player seeks a dynamic GTM Systems Training Manager to lead the development and implementation of training programs for cutting-edge sales systems. This role is pivotal in enhancing the skills of the sales force through innovative training solutions, ensuring effective use of tools like Salesforce and Gong. The ideal candidate will possess a strategic mindset, excellent communication skills, and a passion for teaching. Join a global team dedicated to empowering individuals and driving performance through technology and knowledge. Enjoy a flexible work environment that prioritizes work-life balance and offers a range of generous benefits.

Benefits

Generous Holiday Allowance

Health and Medical Benefits

Life Assurance

Pension Scheme

Share Options

Travel Loans

Electric Vehicle Schemes

Parental Leave

Employee Assistance

Learning Resources

Qualifications

• 5+ years in training and development, preferably in sales or IT sectors.
• Extensive experience in designing and executing system training programs.

Responsibilities

• Planning and managing training rollouts for new systems and tools.
• Collaborating with Instructional Designers to create digital learning materials.

Skills

Salesforce

Training Program Development

Analytical Skills

Communication Skills

Problem-Solving Skills

Education

Bachelor's Degree

Tools

Gong

Clari

LI Navigator

ZoomInfo

Job description

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GTM Systems Training Manager

Do you have experience in executing and managing the implementation of training programmes?

Do you have extensive experience in designing and executing system training modules, with a specialization in Salesforce?

Location: Home Based

About our Team

At Elsevier, our Sales Effectiveness - Learning and Performance team is dedicated to empowering our sales force with the knowledge and skills they need to excel. Our team is global and works closely with various departments worldwide to ensure seamless integration of training programs.

About the Role

We are looking for a highly skilled and motivated GTM (Go-To-Market) Systems Training Manager to join our Sales Effectiveness team. The GTM Systems Training Manager will be responsible for developing, implementing, and managing comprehensive training programs for our go-to-market systems and tools. This role requires a strategic thinker with excellent communication skills and a passion for teaching and technology.

Responsibilities

1. Planning, executing, and managing the implementation of training rollouts for new systems and maintaining ongoing system training for GTM tools such as Salesforce, Gong, Clari, LI Navigator, and ZoomInfo.
2. Defining a comprehensive system training curriculum for each system, including modular learning objectives and tailored training assets for specific GTM roles.
3. Managing vendors to optimize their contribution to training delivery, including live and digital assets, updates, and onboarding processes.
4. Serving as the primary 'knowledge expert' on GTM systems, engaging and influencing the workforce to leverage systems effectively through videos, instructions, and Spekit solutions.
5. Collaborating with Instructional Designers to create digital learning materials, evaluate training effectiveness, and integrate training into onboarding.
6. Enhancing training engagement via communications, live sessions, briefings, and guidance to senior leaders on driving system usage behaviors.
7. Working with system owners to develop plans for system access management, onboarding, support, integration, configuration, and updates.
8. Ensuring benefits realization, capturing lessons learned, success metrics, and success stories for continuous improvement.
9. Staying updated on evolving training methods and technologies to innovate training programs.

Requirements

1. Extensive experience in designing and executing system training programs, especially in Salesforce.
2. Expertise in sales systems/processes ensuring interoperability with GTM systems and stakeholder project management.
3. Minimum of 5 years in training and development, preferably in sales or IT sectors.
4. Excellent presentation and communication skills.
5. Strong analytical and problem-solving skills.

Work in a way that works for you

We promote a healthy work/life balance with flexible hours, wellbeing initiatives, parental leave, study assistance, and sabbaticals to support your immediate and long-term goals.

Working for you

Our benefits include generous holiday allowance, health and medical benefits, life assurance, pension scheme, share options, travel loans, electric vehicle schemes, parental leave, employee assistance, volunteering days, learning resources, and discounts.

About the Business

Elsevier is a global leader in information and analytics, supporting science, healthcare, and research to address societal challenges and promote sustainability through innovative technologies.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Training, Sales, and Business

Industries

• IT Services, IT Consulting, Publishing