Systems Training Manager

myGwork - LGBTQ+ Business Community; United Kingdom; Remote; GBP 40,000 - 80,000; Full time

Job summary

An innovative global leader in information and analytics seeks a passionate GTM Systems Training Manager to enhance training programs for their sales force. This role involves developing and executing comprehensive training initiatives for systems like Salesforce, ensuring effective knowledge transfer and engagement. With a focus on collaboration and continuous improvement, you will work closely with various teams to drive system usage and optimize training delivery. Join a diverse and inclusive environment that values work-life balance and offers generous benefits, making a significant impact on the future of health and science.

Benefits

Generous holiday allowance

Health screening

Private medical benefits

Wellbeing programs

Pension schemes

Employee discounts

Parental leave

Study assistance

Sabbaticals

Charity support days

Qualifications

• Extensive experience in designing and executing training programs, especially in Salesforce.
• Minimum 5 years in training and development, preferably in sales or IT.

Responsibilities

• Plan and manage training rollout for new systems and ongoing maintenance.
• Collaborate with instructional designers for creating digital learning materials.

Skills

Salesforce

Training Program Design

Communication Skills

Analytical Skills

Problem-Solving Skills

Education

Bachelor's Degree

5+ years in Training and Development

Tools

Salesforce

Gong

Clari

LI Navigator

Zoom Info

Job description

Join to apply for the Systems Training Manager role at myGwork - LGBTQ+ Business Community

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Join to apply for the Systems Training Manager role at myGwork - LGBTQ+ Business Community

This job is with Elsevier, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

GTM Systems Training Manager

Do you have experience in executing and managing the implementation of training programmes?

Do you have extensive experience in designing and executing system training modules, with a specialization in Salesforce?

Location: Home Based

About Our Team

At Elsevier, our Sales Effectiveness - Learning and Performance team is dedicated to empowering our sales force with the knowledge and skills they need to excel. Our team is global and works closely with various departments worldwide to ensure seamless integration of training programs.

About The Role

We are looking for a highly skilled and motivated GTM (Go-To-Market) Systems Training Manager to join our Sales Effectiveness team. The GTM Systems Training Manager will be responsible for developing, implementing, and managing comprehensive training programs for our go-to-market systems and tools. This role requires a strategic thinker with excellent communication skills and a passion for teaching and technology.

Responsibilities

• Planning, executing, and managing the implementation of training rollout for new systems and the ongoing maintenance of system training for GTM systems such as Salesforce, Gong, Clari, LI Navigator, and Zoom Info.
• Defining a comprehensive System Training curriculum for each system, detailing modularized learning objectives and essential training assets tailored to specific GTM roles and requirements.
• Managing vendors to optimize their contribution to delivering training, including live and digital assets for deployment, updates, and onboarding processes.
• Serving as the primary 'knowledge expert' on GTM systems, actively engaging and influencing the workforce to leverage systems correctly through videos, step-by-step instructions, and Spekit solutions.
• Collaborating with Instructional Designers to create digital learning materials, evaluate training effectiveness, and integrate training into onboarding.
• Enhancing engagement with training initiatives through communications, live training sessions, briefings, and guidance for senior leaders on driving system usage behaviors.
• Working with system owners to develop plans for managing system access, onboarding, technical support, system integration, configuration, and updates.
• Monitoring benefits realization, capturing lessons learned, success metrics, and success stories for continuous improvement.
• Staying updated on evolving system training methods and technology to innovate training programs.

Requirements

• Extensive experience in designing and executing system training programs, especially in Salesforce.
• Expertise in sales systems/processes ensuring interoperability with GTM systems and stakeholder project management.
• Minimum 5 years of experience in training and development, preferably in sales or IT environments.
• Excellent presentation and communication skills.
• Strong analytical and problem-solving skills.

Work in a way that works for you

We promote a healthy work/life balance with flexible hours, wellbeing initiatives, parental leave, study assistance, and sabbaticals to support your immediate responsibilities and long-term goals.

Benefits

• Generous holiday allowance with options to buy additional days.
• Health screening, eye care vouchers, and private medical benefits.
• Wellbeing programs, life assurance, pension schemes, share options, travel loans, electric vehicle schemes, dental insurance, parental leave, employee assistance, charity support days, resource groups, learning resources, and employee discounts.

About The Business

We are a global leader in information and analytics, helping researchers and healthcare professionals improve health outcomes through data, analytics, and innovative technology, contributing to science, health education, and clinical practice for a sustainable future.

We are an equal opportunity employer committed to diversity and inclusion. If you need accommodations during the application process, please contact us through the provided support form or phone number.