Senior Systems Support Specialist (Clinical Applications)

County Durham and Darlington NHS Foundation Trust; Peterlee; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Flexible/hybrid working

Job summary

County Durham and Darlington NHS Foundation Trust is seeking a Senior Systems Support Specialist (Clinical Applications) to provide technical administration, configuration and support for clinical IT systems at the Whitehouse site in Peterlee. The role offers flexible/hybrid working and opportunities to develop knowledge of healthcare IT.

You will work with IT teams and end-users to ensure reliable operation of systems and high-quality patient care.

Qualifications

• Experience in a system support environment.
• Drive for continued professional development.
• Strong communication skills and customer-focused approach.
• Pro-active with confident IT skills.
• Must provide all essential certificates at pre-employment.

Responsibilities

• Provide technical administration, configuration and support for clinical IT systems.
• Ensure reliable operation and development of a portfolio of clinical systems.
• Collaborate with IT teams and end-users to deliver quality patient care.
• Adhere to the job description and personal specification criteria.
• Operate within flexible/hybrid working arrangements.

Job description

Are you a proactive and technically savvy individual looking to contribute to the smooth operation of Clinical IT systems? If so, Health Informatics at County Durham and Darlington NHS Foundation Trust may have the perfect role for you! We are seeking a dedicated Senior Systems Support Specialist (Clinical Applications) to join our ever-evolving Systems team.

As a Senior Systems Support Specialist for clinical applications, you will play a vital role in providing technical administration, configuration/development and support for one or more of the Trust's Clinical IT systems.

The post offered offers great potential for personal and career development and enable you to enhance your knowledge of healthcare and clinical IT Systems.

We offer flexible/hybrid working arrangements, which may include working on site at the Trusts Whitehouse site in Peterlee., Working closely with our IT teams and end-users, you will ensure the reliable operation, configuration/development and support of a portfolio of clinical systems, contributing to the delivery of high-quality patient care.

You will need to be customer focused, pro-active, possess strong communication skills, confident IT skills and have a strong work ethic. You will have the opportunity to work with a diverse team, committed to working together in developing and supporting our clinical services.

The successful candidate will meet the criteria published within the Job Description and Personal specification and you will ideally have demonstrable experience within a system support environment, with a drive for continued professional development.

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

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