Systems Engineer III

Elsevier Limited Company; Greater London; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Flexible hours

Wellbeing initiatives

Parental leave

Study assistance

Sabbaticals

Job summary

Elsevier Limited Company is seeking a Systems Engineer to help design, operate, and continuously improve cloud-based enterprise environments powering Mendeley for millions of researchers worldwide. You will work with AWS-based infrastructure, automation, and infrastructure-as-code to build reliable, secure, and scalable platforms.

The role emphasizes collaboration with development, support, and platform teams, commitment to operational excellence, and implementing modern cloud architectures.

Qualifications

• Experience designing and operating cloud infrastructure across AWS/Azure/GCP.
• Experience with Linux administration and scripting (Bash, Python).
• IaC experience using Terraform, CloudFormation or similar tools.
• Familiarity with containerization and orchestration (Docker, Kubernetes).
• Understanding of CI/CD pipelines and DevOps practices.
• Familiarity with system monitoring tools (e.g., New Relic).
• Knowledge of change and incident management processes.
• Strong written and spoken communication skills.

Responsibilities

• Contribute to design and implementation of cloud infrastructure within architectural guidelines.
• Respond to and diagnose system management alerts and operational issues; escalate when needed.
• Advocate and apply infrastructure best practices within the team.
• Contribute to scripts, automation, and IaC development.
• Participate in change management, ensuring proper documentation and testing.
• Collaborate with development, support, and platform teams.
• Assist in daily support of assigned systems through proactive monitoring.
• Configure, troubleshoot, and maintain cloud infrastructure across multiple environments.

Skills

Cloud platforms

Linux administration

Infrastructure as Code

Docker/Kubernetes

CI/CD

Monitoring

Change/Incident mgmt

Communication

Tools

Terraform

CloudFormation

Docker

Kubernetes

New Relic

Job description

Are you passionate about building scalable cloud infrastructure and improving enterprise platforms through automation and engineering best practices? Do you enjoy collaborating across teams to solve technical challenges, enhance reliability, and contribute to modern cloud environments that make a meaningful impact?

About our Team

The Mendeley Infrastructure team is responsible for designing, operating, and continuously improving the cloud infrastructure that powers Mendeley, a platform serving millions of researchers and healthcare professionals globally. We manage AWS-based environments that support critical research workflows and drive innovation in scholarly research. Our team values engineering excellence, collaboration, and automation. We're passionate about Infrastructure as Code, modern cloud architecture, and building reliable, secure, and scalable systems. You'll work with experienced engineers who are committed to operational excellence and continuous improvement, while having the autonomy to own moderately complex infrastructure initiatives.

About the Role

As a Systems Engineer, you will contribute to the design, operation, and continuous improvement of cloud‑based enterprise environments. Working independently on moderately complex initiatives, you will help build reliable, secure, and scalable infrastructure while supporting operational excellence across multiple environments. This role offers the opportunity to work with cloud technologies, automation, Infrastructure as Code, and DevOps practices, while collaborating closely with development, support, and platform teams to deliver high‑quality solutions.

Responsibilities

• Contribute to the design and implementation of cloud infrastructure solutions within established architectural guidelines
• Respond to and assist in diagnosing system management alerts and operational exceptions, escalating where appropriate
• Apply and advocate infrastructure best practices within the team
• Contribute to scripts, automation, and Infrastructure as Code development
• Participate in change management processes, ensuring changes are properly documented, tested, and executed
• Collaborate closely with development, support, and platform teams
• Assist in daily support of assigned systems and products through proactive monitoring and early detection of issues
• Configure, troubleshoot, and maintain cloud infrastructure components across multiple environments

Requirements

• Cloud infrastructure experience with AWS, Azure, or GCP
• Infrastructure as Code experience using Terraform, CloudFormation, or similar tools
• Linux administration and scripting skills using Bash, Python, or similar technologies
• Familiarity with containerisation and orchestration technologies such as Docker and Kubernetes
• Understanding of CI/CD pipelines and DevOps practices
• Familiarity with system monitoring tools such as New Relic or similar
• Knowledge of change and incident management processes
• Good oral and written communication skills

Work in a Way That Works for You

• We promote a healthy work/life balance across the organisation.
• We offer an appealing working prospect for our people.
• With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long‑term goals.
• Working Pattern: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

1 We know your well‑being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

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