Systems Development Officer

Mansfield District Council; East Midlands; On-site; GBP 29,000 - 34,000; Full time

Benefits offered by this job

Hybrid work

Generous annual leave

LGPS

Job summary

Mansfield District Council is recruiting a Systems Development Officer to support and develop the software systems underpinning Revenues and Benefits services.

Based at Mansfield - Civic Centre, this full-time permanent role is 37 hours per week, with hybrid/homeworking and a competitive salary £28,598 - £33,699 per annum (pay award pending).

You will maintain, test and operate revenue and benefits software, work with suppliers, and help staff across Council Tax, Housing Benefit and NNDR.

Qualifications

• Experience with software systems in Revenues and Benefits.
• Experience with document management systems.
• Strong ICT skills and ability to analyse information.

Responsibilities

• Maintain, test and day-to-day operate a range of software applications used across Revenues and Benefits services.
• Provide technical support across the service and help staff.
• Work with Systems Team Leader, suppliers and third-party providers to deliver high-quality services.

Skills

ICT skills

Analytical ability

Customer focus

Team player

Tools

Document management systems

Job description

Mansfield District Council have an exciting opportunity for a Systems Development Officer to join the team based in Mansfield - Civic Centre. You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £28,598 - £33,699 per annum (pay award pending).

We re looking for a Systems Development Officer to join our Systems Administration Team. This is an exciting opportunity to play a key role in supporting and developing the systems that underpin the delivery of essential Revenues and Benefits services.

As a Systems Development Officer, you will provide technical support for the maintenance, testing and day-to-day operation of a range of software applications used across Revenues and Benefits services. You will help ensure our systems run efficiently and accurately while supporting staff across the service.

Working closely with the Systems Team Leader, service colleagues, software suppliers and third-party providers, you will contribute to the delivery of high-quality services across areas such as Council Tax, Housing Benefit and Council Tax Reduction and Business Rates (NNDR).

The successful candidate will be technically capable and customer-focused, with strong ICT skills and experience of working with specialist software systems, including document management systems, ideally within a Revenues, Benefits or similar service environment. You'll be a confident problem-solver with excellent analytical abilities, capable of understanding and supporting information systems while managing competing priorities and meeting deadlines.

You should be committed to delivering excellent customer service, and able to work effectively as part of a team.

Mansfield District Council is an excellent place to work, offering a range of attractive benefits including hybrid/homeworking, generous annual leave entitlement and access to the Local Government Pension Scheme.

For further information about the role, please refer to the job profile.

Closing date: 30 August 2026
Interview dates: 14 September 2026

Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.

Mansfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.