Systems Data Technician

DHU Healthcare; Derby; On-site; GBP 22,367 - 27,338; Full time

Benefits offered by this job

NHS pension

Wellbeing support

Career growth

Job summary

DHU Healthcare is offering a Systems Data Technician Apprenticeship on-site in Derby. The role runs 37.5 hours per week for 14 months with a fixed-term End Point Assessment, with a Band 3.0 salary of £24,853.

You will prepare data for audits, build reports in Excel/Power BI, and support testing and process improvements. GCSE Maths at grade 4/C or above is required, with an interest in healthcare and problem-solving and a willingness to learn in a full-time on-site setting.

Qualifications

• Holds GCSE Maths at Grade 4/C or above (or equivalent).
• Interest in healthcare, digital systems and problem-solving, with a willingness to learn.
• Ready to work full-time on site.

Responsibilities

• Prepare data for audits, quality reviews and tag call interactions.
• Create reports and dashboards using Excel and Power BI to support insights.
• Support system testing and process improvements with the team.
• Develop skills through a structured apprenticeship while contributing to service improvements.

Skills

Data analysis

Dashboards

Reporting

Problem solving

Education

GCSE Maths

Tools

Excel

Power BI

Job description

Help our teams deliver the best possible care, behind the scenesSystems Data Technician At DHU Healthcare, every role matters. We49re a team driven by compassion, respect, and encouragement, where contributions are valued and every voice is heard. Together, we make an impact and help shape the future for our patients, colleagues, and communities.

Contract: 37.5 hours, 14 months fixed term (+ 3-month End Point Assessment)Apprenticeship program: Level 3 Data Technician ApprenticeshipSalary: Band 3.0 24,853Together, enabling high-quality services.Behind every patient interaction is a team making it possible. Our corporate colleagues keep services running smoothly and help shape the future of care.

As a systems data technician you will:Prepare data for audits, quality reviews and tag call interactions within NICE CXOne.Help create reports and dashboards using Excel and Power BI to support operational insights.Support system testing and process improvements, working alongside experienced analysts.Develop your skills through a structured apprenticeship while contributing to service improvements.

Hold GCSE Maths at Grade 4/C or above (or equivalent) and have an interest in healthcare, digital systems and problem-solving, with a willingness to learn and work full-time on site.

With us, your wellbeing comes first.Well support your health, happiness and future with benefits that put you first. From access to the NHS pension scheme (and well honour your existing NHS pension pot and holiday entitlement if youre transferring), to wellbeing support, flexible options and career growth, were here to help you thrive at work and in life. For more information on the full range of benefits available click here.

Supporting your growth at every stage.With us, development is part of our culture. From essential training and apprenticeships to supportive leadership and career pathways, well help you grow in ways that matter to you. Because when our people thrive, so do our patients and communities

A culture where differences matter.We believe that when everyone feels valued, respected and supported, they can do their best work. Were proud to reflect the rich diversity of the communities we serve, welcoming colleagues from all backgrounds. We are committed to supporting the Armed Forces community and, as a Disability Confident Employer, we welcome candidates to share any support or reasonable adjustments they may need during the recruitment process. For more information on how DHU can support you, please click here.

At DHU Healthcare, your skills, ideas and growth matter.Join us and be part of something bigger.