Systems & Applications Trainer

Oscar Technology; West of England; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

25 days annual leave

Private healthcare

Pension contribution

Life assurance

Employee assistance programme

Job summary

Oscar Technology is partnering with an established software and technology business in the Bristol area to recruit an experienced Software Trainer. The role focuses on designing, delivering and continually improving training programmes for internal staff and external clients, helping users adopt complex software with confidence.

You will create engaging content, run classroom and virtual sessions, and collaborate with product and technical teams to tailor programmes to varying learner needs in a

Qualifications

• Experience delivering software, systems, application or technical training.
• Experience training internal employees and external customers/clients.
• Strong experience creating digital learning content, including screen recording, video editing and presentation tools.
• Excellent presentation, facilitation and communication skills.
• Ability to explain complex technical concepts clearly to audiences with varying levels of technical knowledge.
• Strong stakeholder engagement and relationship-building skills.
• Excellent organisation and planning skills, with the ability to manage multiple training requirements.
• A proactive, self-motivated approach and the ability to work effectively in a hybrid environment.

Responsibilities

• Deliver engaging classroom, virtual, workshop and hands-on training programmes for employees and external clients.
• Facilitate software training across a range of product functionality, workflows, configuration, administration, reporting and troubleshooting.
• Design and deliver practical exercises, sandbox-based learning activities and competency assessments.
• Develop, maintain and enhance instructor-led, eLearning, blended-learning and digital training content.
• Create engaging learning materials including user guides, quick-reference guides, videos, simulations, knowledge articles and online learning resources.
• Provide coaching, mentoring and product knowledge support to new and existing employees.
• Work closely with product, technical and wider business stakeholders to understand learning needs and continuously improve training programmes.
• Support wider adoption and change activity by ensuring users are confident and competent with new and existing systems.

Skills

Software training

Internal & external training

Digital content creation

Presentation skills

Communication skills

Stakeholder management

Organization & planning

Hybrid environment

Tools

Screen recording tools

Video editing

Presentation tools

Job description

Software Trainer

Location: Bristol / Hybrid
Employment Type: Full-time
Sector: Software & Technology

The Opportunity

We're working with an established and growing software and technology business that develops specialist platforms used by major organisations across the UK and internationally.

They are looking for an experienced Systems & Software Trainer to design, develop, deliver and continuously improve product and technical training programmes for both internal employees and external clients.

The role will play an important part in product adoption, business readiness, client onboarding and professional development, helping users build confidence and capability when working with complex software solutions.

What you'll be doing

• Deliver engaging classroom, virtual, workshop and hands-on training programmes for employees and external clients.


• Facilitate software training across a range of product functionality, workflows, configuration, administration, reporting and troubleshooting.


• Design and deliver practical exercises, sandbox-based learning activities and competency assessments.


• Develop, maintain and enhance instructor-led, eLearning, blended-learning and digital training content.


• Create engaging learning materials including user guides, quick-reference guides, videos, simulations, knowledge articles and online learning resources.


• Provide coaching, mentoring and product knowledge support to new and existing employees.


• Work closely with product, technical and wider business stakeholders to understand learning needs and continuously improve training programmes.


• Support wider adoption and change activity by ensuring users are confident and competent with new and existing systems.

What we're looking for

• Previous experience delivering software, systems, application or technical training.


• Experience training both internal employees and external customers/clients.


• Strong experience creating digital learning content, ideally including screen recording, video editing and presentation tools.


• Excellent presentation, facilitation and communication skills.


• Ability to explain complex technical concepts clearly to audiences with varying levels of technical knowledge.


• Strong stakeholder engagement and relationship-building skills.


• Excellent organisation and planning skills, with the ability to manage multiple training requirements.


• A proactive, self-motivated approach and the ability to work effectively in a hybrid environment.

What's on offer

• 25 days' annual leave plus public holidays, increasing with length of service up to 28 days.


• Ability to buy and sell up to one week of annual leave.


• Volunteer day.


• Employer pension contribution.


• Life assurance.


• Private medical insurance.


• Employee Assistance Programme.


• Healthcare cash plan.


• Electric vehicle leasing scheme.


• Hybrid working from the Bristol area.


• The opportunity to join an established technology business working with high-profile clients and complex software solutions.

Interested?

If you're an experienced Software Trainer who enjoys taking complex systems and making them accessible, engaging and easy to understand, we'd be keen to hear from you.