Systems and Business Support Officer

East Midlands Councils/East Midlands Jobs; Swadlincote; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

East Midlands Councils / East Midlands Jobs in Swadlincote is seeking an organised and proactive administrator to support environmental services. The role involves managing enquiries, maintaining records, and assisting with IT systems and performance reporting.

You will contribute to process improvements, assist with financial administration and help keep public information up to date, with flexible working options and opportunities for development in a supportive team environment.

Qualifications

• Organised, proactive and adaptable with strong administrative and IT skills.
• Provide essential administrative, systems and performance support.
• Assist with financial administration and maintenance of public information.

Responsibilities

• Provide administrative, systems and performance support across the team.
• Help manage enquiries and maintain accurate records and data.
• Support colleagues with IT systems and contribute to process improvements and reporting.

Skills

Administrative skills

IT skills

Data management

Customer service

Tools

MS Office

Job description

This is a fantastic opportunity to join a busy Environmental Services team that plays a vital role in protecting public health, supporting local businesses and enhancing the local environment across South Derbyshire.

We're looking for an organised, proactive and adaptable individual with strong administrative and IT skills to help keep our services to run smoothly. This is a varied and rewarding role that offers the chance to work across a range of functions, contribute to service improvements and make a real difference to both colleagues and customers.

As part of the team, you'll provide essential administrative, systems and performance support, help to manage enquiries, maintain accurate records and data, support colleagues with IT systems, and contribute to the continuous improvement of processes and performance management reporting. You'll also assist with financial administration, and the maintenance of public information, ensuring our services remain efficient, effective and customer-focused.

We offer flexible working options, and our offices are based in Swadlincote, in the heart of the glorious National Forest. The position offers excellent development and training opportunities within a friendly and supportive working environment.