Systems and Applications Engineer

Valmet; Seaham; On-site; GBP 35,000 - 50,000; Full time

Job summary

Valmet is seeking a Systems and Applications Engineer to join their customer support team in the UK. This role involves providing field-based customer service, delivering projects, and maintaining automation systems in various industries, including pulp and paper. Candidates should have strong communication skills, relevant engineering qualifications, and experience in field service work. A competitive salary and benefits package is offered, including overtime and on-call allowances.

Benefits

Competitive salary and benefits package

Overtime payments and on-call allowances

Choice of car or allowance

Qualifications

• Minimum three years’ experience with Automation Systems, DCS, PLC/SCADA.
• Strong understanding of IT concepts including Networks and Security.
• Ability to design and modify DCS/SIS application software.

Responsibilities

• Deliver projects and maintenance services to customers.
• Provide on-demand customer service and emergency support.
• Maintain and inspect automation systems.

Skills

Communication

Field Service Work

Customer Service

DCS (SCADA/PLC)

Instrumentation Systems

Condition Monitoring

Education

HNC / HND in Engineering

Job description

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Are you one of a number of enthusiastic and self-driven Systems and Applications Engineers we need to join our UK regional customer support teams for the UK and Ireland?

Are you a skilled systems engineer with experience of supporting customers in the pulp & paper and energy or allied industries?

Location: North East - Home-based - offices in Seaham / Warrington

Valmet (Automation Solutions Business Area) provides total power plant (waste to energy) and process automation as well as controls and measurement solutions for the paper making industry, amongst others. These solutions utilise the Valmet’s high technology DCS, Information Management and Machine Condition and Runnability Monitoring Systems.

Reporting to the Area Service Manager, you will be field based, working from home/office, in the North East / Scotland in this front-line customer facing role.

You will adhere to regulatory and Company health, safety and environmental policy and, as this is a customer-facing role, you will be required to positively influence the Valmet reputation by displaying a professional dedication toward customer service.

You will be involved in the delivery of projects, maintenance and breakdown services to Valmet’s UK installed base customers within the Power Generation, Process industries, Paper Making, Minerals and the Marine sectors.

Occasionally, you will be required to support customers’ shut periods which will involve short periods away from home and significant paid overtime.

Whilst primarily employed to look after Valmet’s growing installed base in your North East region, there will be a necessity to travel within the UK, and occasionally within the EU, with resulting time away from home.

You will provide routine and on demand customer service including software development and documentation, maintenance / inspection of automation systems, which will include providing periodic out of hours ‘On-Call’ emergency support. At other times you may be deployed within our Operations Team to provide project and commissioning support on large scale capital projects.

Expectations

You will

• Be highly motivated, with excellent written and verbal communication skills and the ability to form and maintain working relationships with customers and colleagues at all levels.
• Have a broad range of experience and knowledge of DCS (SCADA/PLC), Instrumentation systems and associated wiring, Safety Instrumented Systems, Information Management (Database/SQL), Machine Control or Condition Monitoring.
• Have experience of field service work with regional (North East) travel with occasionally travelling beyond the region.
• Be able to plan and work independently and efficiently in the delivery of service projects
• Be collaborative and supportive in your approach to working as part of a team
• Be qualified to at least HNC / HND level in a relevant Engineering discipline
• Have a minimum of three years’ work experience with Automation Systems, DCS, PLC/SCADA, SRS
• Have a strong understanding of IT concepts including Networks, Security and Operating Systems
• Be able to design / generate / modify DCS / SIS application software and hardware to fulfil customer requirements / specifications
• Be able to diagnose, repair and maintain electrical and instrumentation systems
• Have experience of providing detailed project / service documentation in an accurate and timely manner
• Be able to effectively outline, promote and recommend the Company’s products / services and solutions to provide for the long-term operation / improvement of customer processes
• Have a full valid UK driving licence.
  
  

You may

• Have experience of Valmet DNA DCS
• Have experience of Hima Safety Instrumented System
• Know about Functional Safety (TUV)
• Be qualified to Bachelor’s degree in a relevant Engineering discipline
• Have experience of identifying business opportunities at customers’ sites.
  
  

We offer

We offer you the opportunity to join a team which supports Valmet’s customers throughout the UK and Ireland in a variety of pulp, paper and energy producing industries. Automation services are key to the future of Valmet and we offer a competitive salary and benefits package and overtime payments / on-call allowances, choice of car or allowance.

Additional Information

Take a look at our website (www.valmet.com) for more information about our Company and if you would like more information about the role, please contact Kevin Lusher via email in the first instance ([e-mail]) – no agencies unless by invitation.

Join the team and share … that feeling when … you return from a busy day in the knowledge that your customer is totally satisfied with your efforts to resolve their automation systems needs and there is nothing more you could have done.

Closing date: 8th June 2025

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Machinery Manufacturing

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