System Engineer - Field based

MCS Group; Belfast City District; On-site; GBP 28,800 - 35,200; Full time

Benefits offered by this job

Company van

Laptop

Mobile phone

Uniform

Pension scheme

Birthday leave

Job summary

MCS Group is seeking a Systems Engineer to cover Belfast and Northern Ireland, working from home and visiting customer sites to install, maintain and upgrade intelligent parking and access control systems.

You will diagnose faults remotely or on-site, perform installations and upgrades, and manage your own schedule while delivering excellent service to customers. A UK driving licence and travel flexibility are essential.

Qualifications

• Previous field-based engineering or service experience.
• Strong fault-finding and troubleshooting skills.
• Understanding of electrical, mechanical or IT systems.
• Excellent communication and customer service skills.
• Full UK driving licence.
• Willingness to travel across Northern Ireland.

Responsibilities

• Carrying out planned preventative maintenance across customer sites.
• Diagnosing and resolving hardware, software and networking issues remotely and on-site.
• Installing, commissioning and upgrading parking and access control equipment.
• Responding to service call-outs and providing excellent customer support.
• Managing service records and maintaining van stock.
• Building strong relationships with customers and providing technical advice.

Skills

Field Service Engineering

Electrical Engineering

Mechanical Engineering

IT or Networking

Electromechanical Engineering

Installation or Maintenance Eng.

Job description

Systems Engineer

Belfast | Field-Based | £32,000 + Overtime + Company Van

Do you enjoy getting out on the road, solving technical problems and working with customers face-to-face? If you're a hands-on engineer with electrical, mechanical or IT experience, this could be the perfect opportunity to join a global leader where no two days are the same.

The Role

Working from home and covering customer sites across Belfast and Northern Ireland, you'll be responsible for maintaining, repairing and installing intelligent parking and access control systems.

Your day could involve preventative maintenance at a customer site, remotely diagnosing a fault from your laptop, or carrying out an installation as part of a major project. You'll be trusted to manage your own schedule while delivering an exceptional service to customers.

Initially, you'll be involved in a major equipment upgrade project with Ulster University, providing an excellent opportunity to get hands-on experience with the company's systems from day one.

What You'll Be Doing

• Carrying out planned preventative maintenance across customer sites.
• Diagnosing and resolving hardware, software and networking issues remotely and on-site.
• Installing, commissioning and upgrading parking and access control equipment.
• Responding to service call-outs and providing excellent customer support.
• Managing service records and maintaining van stock.
• Building strong relationships with customers and providing technical advice where required.
• Working closely with the wider engineering and technical support teams to deliver outstanding service.

What We're Looking For

We're keen to speak with engineers who enjoy problem-solving and customer interaction. You could come from a variety of backgrounds including:

• Field Service Engineering
• Electrical Engineering
• Mechanical Engineering
• IT or Networking
• Electromechanical Engineering
• Installation or Maintenance Engineering

You'll ideally have:

• Previous experience in a field-based engineering or service role.
• Strong fault-finding and troubleshooting skills.
• A good understanding of electrical, mechanical or IT systems.
• Excellent communication and customer service skills.
• A full UK driving licence.
• The flexibility to travel throughout Northern Ireland.

What's in it for You?

• Salary of £32,000, increasing after successful completion of probation.
• Paid overtime.
• Company van, laptop, mobile phone and uniform.
• 20 days annual leave, increasing with service to 26 days.
• Birthday off every year.
• 10 days paid sick leave.
• Pension scheme.
• Comprehensive technical training, including the opportunity to train internationally in Salzburg, Austria.

Why Apply?

This is a business where people stay. The team is supportive, training is second to none, and you'll be working with market-leading technology that continues to evolve. If you're looking for a career rather than just another engineering job, this is an opportunity to join a global organisation that invests in its people and offers real long-term progression.