Syndicate Credit Controller

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking insurance company committed to making a difference. As a Syndicate Credit Controller, you'll manage aged debt and collaborate with teams across London, Singapore, and Hong Kong. This role offers you the chance to build strong relationships with brokers and internal teams while ensuring adherence to policies and procedures. With opportunities for professional development and a focus on process improvement, you can achieve your career goals while helping others succeed. If you're driven, flexible, and eager to grow in a dynamic environment, this role is perfect for you.

Qualifications

• Proven ability to learn quickly and willingness to develop knowledge of insurance issues.
• Strong organizational and prioritization skills.

Responsibilities

• Collaborate with colleagues in Singapore, Hong Kong, and London to facilitate aged debt management.
• Attend weekly meetings with underwriters.

Skills

Credit control experience

Relationship building

Organizational skills

Process improvement

Independent working

Tools

Xchanging/Velonetic systems

Excel

Job description

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We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

This role will be based in London, UK and you are required to have the necessary right to work details prior to application.

Job Purpose

The purpose of the Syndicate Credit Controller is to manage and facilitate aged debt for The Hartford companies. The role is responsible for the administration of cash receipts and credit control for the new Lloyd’s Singapore branch.

Reporting Relationships

Reports directly to the Syndicate Credit Control Manager.

Works closely with team colleagues and liaises with individuals across London, Singapore, Hong Kong, and the US in a growing organization.

Key Responsibilities & Competencies

• Collaborate with colleagues in Singapore, Hong Kong, and London to facilitate aged debt management.
• Build and maintain good relationships with brokers and internal teams.
• Keep underwriting teams and credit control managers informed of outstanding collections.
• Attend weekly meetings with underwriters.
• Arrange meetings with problematic brokers.
• Assist the Syndicate Credit Control Manager with ad hoc tasks as needed.

Procedures

• Ensure adherence to all policies and procedures.
• Maintain documentation of standards and procedures across the company.
• Engage in continuous professional development and comply with Hartford procedures.

Additional Duties

The job description covers main duties but flexibility is expected to perform all other reasonable tasks related to the role as assigned.

Qualifications & Capabilities

• Proven ability to learn quickly and willingness to develop knowledge of insurance issues.
• Ability to develop and sustain relationships with internal and external customers.
• Strong organizational and prioritization skills.
• Ability to work independently and as part of a team.
• Flexible, driven, and self-motivated attitude.
• Experience in process improvement.

Experience

• Credit control experience.
• Experience with aged debtors/creditors reports.

Desired System Experience

• Xchanging/Velonetic systems (Lloyds Account Enquiry, Tracker & IMR).
• Intermediate Excel skills.
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