Credit Controller

Wearepion; London; Remote; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Credit Controller to join their dynamic team. This role involves managing credit control systems, communicating with customers, and resolving payment issues. The ideal candidate will have proven experience in high-volume credit control environments and possess strong relationship management skills. This innovative firm offers a remote-first working environment, competitive salary, and a commitment to personal development. Join a company that values inclusivity and diversity while providing a supportive workplace culture that prioritizes employee well-being and career growth.

Benefits

30 days annual leave

Flexible working hours

Monthly wellness allowance

Gym memberships

Health cash plan

Work from home setup allowance

Access to partnership discounts

Qualifications

• Proven experience in high-volume credit control environments.
• Ability to build and maintain strong relationships with stakeholders.

Responsibilities

• Maintain and update credit control systems for accurate tracking.
• Communicate with customers regarding invoice receipt and payments.

Skills

Credit Control

Accounts Receivable

Debt Recovery

Relationship Management

Problem-Solving

Data Management

Organizational Skills

Tools

SAGE

Job description

Credit Controller

Remote - U.K

A little bit about us…

Pion produces award-winning technology for the biggest retailers on the planet, connecting them with the youth market. We’re constantly advancing our SHARP values to offer new solutions that satisfy our consumers, drive ROI for our clients, and create an empowering workplace for our employees.

Equity, Diversity & Inclusion at Pion.

At Pion, inclusivity, diversity, and respect are at our core. We value accountability and are fully transparent about our ED&I efforts - our commitments and internal stats are open for all to see. Our culture is shaped by our people, and it’s all part of life at Pion.

Research shows that while men apply to jobs when they meet 60% of the requirements, women and those in underrepresented groups tend to only apply when they tick every box. We don’t think you should have to tick every box. We value your uniqueness, and it goes without saying that all applications are welcome, even if you don’t think you fit the criteria.

Need any adjustments to support you with your application? Just drop us an email at [e-mail].

About the role.

As a result of our incredible success and growth, we are looking for a Credit Controller to join us.

Responsibilities include:

• Maintain and update credit control systems to ensure accurate tracking of customer accounts and payments.
• Communicate professionally with customers and their payment partners to confirm invoice receipt and payment scheduling.
• Resolve credit control issues including re-issuing invoices, retrieving contracts, and requesting purchase orders.
• Navigate and utilise payment portals to manage and process claims as required.
• Support the end-to-end payment process by identifying and addressing any obstacles or delays.

A little bit about you:

• Proven experience in high-volume credit control environments, delivering efficient accounts receivable and debt recovery operations.
• Able to build and maintain strong relationships with all stakeholders.
• Highly self-motivated and organised, with the ability to prioritise tasks effectively and meet tight deadlines.
• Technically confident and systems-savvy (ideally SAGE), with a strong grasp of data management and process logic.
• Tenacious, target-driven professional with a proactive mindset, strong problem-solving skills, and the resilience to handle challenges.

Life at Pion.

Let’s take a look at a few things that make Pion an amazing place to work…

• Competitive salary.
• 30 days annual leave, plus bank holidays.
• Accredited 'Great Place To Work’ company in three categories.
• Commitment to personal development and career growth. We’re talking learning budgets, coaching workshops and progression plans.
• Remote-first working environment. This means you’re not obligated to come into the office, you can choose the environment you think you excel best in.
• Flexible working hours (start between 8-10am and finish between 4:30-6:30pm).
• Focus on welfare. We offer a monthly wellness allowance, gym memberships, access to mental health first aiders, a health cash plan and more.
• Access to incredible partnership discounts for the biggest brands in the world. Think Google, Apple, GymShark, Domino's, Uber and loads more!
• £200 work from home set up allowance to put towards your at-home working space.

Want to know more?
Check out our career site for everything you need to know about starting a career with Pion.

Due to the high volume of applicants, we can only respond to shortlisted applicants. By submitting your application, you agree that Pion may collect your personal data for recruiting, global organisation planning, and related purposes. Our Applicant Privacy Notice explains what personal information and