London Market Credit Controller

Munich Re; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a skilled Credit Controller to join their dynamic team in London. This role focuses on premium credit control, ensuring timely payments, and managing relationships with underwriters and brokers. The ideal candidate will have a solid background in insurance and experience within the London Market, ready to tackle complex reconciliations and enhance premium debt performance. With a strong emphasis on diversity and inclusion, this company fosters a supportive environment where employees are encouraged to be bold and curious, making it an exciting opportunity for those looking to grow in their careers.

Benefits

25 days Annual Leave + Bank Holidays

10% Non-contributory Pension

Eligibility for an Annual Bonus

Private Medical & Dental Insurance

Critical illness, Life Assurance, and Health Insurance

Wellbeing & Development Scheme

Electric Vehicle Salary Sacrifice Scheme

Support for Study & Continuing Professional Development

Hybrid Working + IT Home Setup Support

Qualifications

• Proven experience in Credit Control within the London Market.
• Understanding of Lloyd’s Minimum Standards for credit control.

Responsibilities

• Monitor premium payments and ensure timely receipt.
• Produce and analyze aged debtor balances regularly.
• Collaborate with underwriting teams to improve credit control.

Skills

Credit Control

Insurance Knowledge

Data Management

Negotiation Skills

Reconciliation

Education

Experience in Lloyd’s London Market

Experience in Insurance

Job description

Company

Munich Re Specialty - Global Markets

Location

London, United Kingdom

About us

At Munich Re Specialty – Global Markets (MRS-GM), our ambition is to become the leading Primary Specialty Insurance provider through an effective and adaptable strategy, superior products, and industry leaders working in a supportive environment to achieve this goal.

Central to our success is a strong culture where people are encouraged to be present, bold, and curious, enabling them to achieve their individual goals.

Please see our website for more information.

Credit Controller (London Market)

We are seeking a Credit Controller to join us full-time in London, reporting to the Head of Premium Debt Management.

Ideal candidate: Proven experience in a Credit Control role supporting activities within the London Market.

You will be part of the Underwriting Business Management Division, responsible for premium credit control, including monitoring premiums, reporting, processing, and analyzing business underwritten by managed Syndicates and other Group companies (dual stamp) daily.

You should understand Lloyd’s Minimum Standards for credit control and premium collection procedures.

Your responsibilities include monitoring premium payments, ensuring timely receipt within credit terms, and processing credit control transactions to meet targets.

You will support the central Premium Debt management process to operate efficiently and act as a point of contact between underwriters, brokers, and third parties.

Develop and maintain effective working relationships to improve premium debt performance.

Responsibilities:

• Support the Premium Debt team with credit control processes and accurate premium data management daily.
• Produce, analyze, and investigate aged debtor balances regularly.
• Chase, resolve, negotiate, and reconcile aged debt accounts with brokers.
• Handle complex reconciliations and escalate issues as needed.
• Coordinate closely with Underwriters to resolve premium queries and errors promptly.
• Collaborate with underwriting teams to improve credit control management.
• Monitor premium payments through relevant systems.
• Respond to internal queries and own issue resolution.
• Understand and track relevant KPIs.
• Interface with underwriters and relevant teams within the group.
• Analyze results and trends in premium payments, monitor EPIs, and verify unpaid premiums for accuracy.
• Document processes effectively.
• Manage tasks within deadlines, including scheduling review meetings.
• Continuously review and improve processes with stakeholders.
• Assist other team areas and provide coverage when needed.
• Promote good conduct to deliver the best outcomes for customers and policyholders.

Knowledge and Skills

• Previous experience in Lloyd’s London market is beneficial.
• Experience in Insurance is essential.

Diversity, Equity & Inclusion

We foster innovation and resilience through Diversity, Equity, and Inclusion (DEI). We aim to build a diverse workforce across various identities and backgrounds and provide equitable opportunities for success. Candidates can request adjustments during the recruitment process by contacting Talent Acquisition.

Our ESG Strategy

Our approach emphasizes seizing business opportunities and fostering an inclusive, sustainable work environment. We support local community initiatives and volunteering opportunities for colleagues.

Learn more about sustainability at Munich Re – choose your impact!

Benefits

• 25 days Annual Leave + Bank Holidays
• 10% Non-contributory Pension
• Eligibility for an Annual Bonus
• Private Medical & Dental Insurance
• Critical illness, Life Assurance, and Health Insurance
• Wellbeing & Development Scheme + EAP + Health Assessments (subject to eligibility)
• Electric Vehicle Salary Sacrifice Scheme
• Support for Study & Continuing Professional Development
• Hybrid Working + IT Home Setup Support

#BePresent #BeBold #BeCurious