Switchboard - Customer Service

MaineHealth; Warrington; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player in healthcare is seeking a dedicated switchboard operator to join their team. This part-time benefited position offers a unique opportunity to work at multiple medical centers, providing essential communication support. You will be the first point of contact for callers, ensuring a professional and efficient service. The role is perfect for someone with strong communication skills and a passion for customer service. Join a supportive community committed to well-being and career growth, where your contributions will make a difference in the lives of others.

Benefits

Paid Parental Leave

Flexible Work Policies

Student Loan Assistance

Training and Well-being Resources

Qualifications

• One year of experience in a healthcare setting preferred.
• High school diploma or GED preferred.

Responsibilities

• Respond to a high volume of calls professionally.
• Connect callers to the appropriate person or department.

Skills

Communication Skills

Customer Service

Multitasking

Education

High School Diploma or GED

Job description

Description

Part-time benefited position

The position will be based at a combination of Brighten Medical Center, Portland, and Maine Medical Center, Portland.

Schedule

• Brighton Medical Center: Thursday 3 pm - 8 pm, Friday 8 am - noon
• Maine Medical Center: Saturday and Sunday from 7:30 am - 4:00 pm

Responsibilities

A switchboard operator will respond to a high volume of calls from both internal and external callers, answering calls professionally and connecting callers to the appropriate person or department.

Minimum Requirements

1. Education: High school diploma or GED preferred
2. Experience: One year in a healthcare setting preferred
3. Certifications: None required

Additional Information

Join MaineHealth and work with healthcare professionals committed to community well-being. We offer benefits supporting your current needs and future planning, including paid parental leave, flexible work policies, student loan assistance, training, and well-being resources.

We focus on investing in our care team and fostering an inclusive environment where you can thrive. If you're interested in building a career in a supportive community dedicated to delivering top-tier care, apply today.

For questions about this role, contact Leanne M. Roberts at [e-mail]