Swimming Coordinator: Lead Lessons & Team, Flexible Shifts

Serco Limited; Chichester; On-site; GBP 59,000 - 63,000; Full time

Benefits offered by this job

Free gym membership

DBS checks

Free swimming lessons

Job summary

Leisure Solutions Community Trust is seeking a Swimming Coordinator at Westgate Leisure Centre to lead a team of Swimming Teachers, grow the lessons programme and drive community engagement. The role supports delivering high-quality swimming experiences across the centre, with some evenings and weekends and a 20-hour weekly schedule.

You will develop lessons, report on KPIs, and maintain strong customer partnerships while ensuring a safe, welcoming environment for participants of all ages.

Qualifications

• Swim England Level 2 or STA Level 2 Swim Teacher qualification.
• Experience managing or supervising teams within a leisure or aquatics environment.
• Strong customer service skills and the ability to build trust with customers.
• Experience delivering or managing swimming lesson programmes and working with high customer volumes.
• Confidence using IT systems and producing reports, alongside good communication and organisational skills.

Responsibilities

• Lead, manage and develop a team of qualified Swimming Teachers, including recruitment, rotas, performance and development.
• Coordinate and grow the swimming lessons programme, introducing new sessions and courses to meet community needs.
• Ensure high-quality delivery of lessons that encourage retention and repeat participation.
• Build strong relationships with customers, schools and local partners to support outreach and programme growth.
• Monitor performance through reporting and KPIs, using insight to improve customer experience and business performance.
• Support operational delivery, including stepping in to teach lessons where required to maintain service levels.

Skills

Swim Teacher Level 2

Team management

Customer service

IT reporting

Tools

DBS checks

Job description

Leisure Solutions Community Trust is seeking a Swimming Coordinator at Westgate Leisure Centre to lead a team of Swimming Teachers, grow the lessons programme and drive community engagement. The role supports delivering high-quality swimming experiences across the centre, with some evenings and weekends and a 20-hour weekly schedule.

You will develop lessons, report on KPIs, and maintain strong customer partnerships while ensuring a safe, welcoming environment for participants of all ages.