Sustainable Dining F&B Assistant

Bamford Collection; Charlbury; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Lunch discounts

Farm/Daylesford discounts

Wellbeing support

Private medical

Pension scheme

Life assurance

Volunteer days

Job summary

The Bamford Collection’s The Bell in Charlbury seeks a guest-focused team member to deliver outstanding service across restaurant, pub and private dining spaces. You will engage with guests, share knowledge of dishes and beverages, and ensure smooth service while maintaining sustainability commitments.

With a focus on exceptional guest experience, the role involves collaborating with the kitchen and front-of-house teams, while embracing the company’s values and social responsibility initiatives.

Qualifications

• Excellent customer service to ensure a positive dining experience.
• Clear communication to relay orders and answer questions about menu/dietary needs.
• Able to multitask across tables and shifts while staying organized.
• Knowledge of menu items, ingredients and wine/beer pairings to upsell effectively.
• Collaborate with kitchen and front-of-house colleagues and be reliable.

Responsibilities

• Set up restaurant, pub and private dining spaces for each service.
• Deliver outstanding guest service by exceeding expectations.
• Know all dishes and beverages, discuss allergens with guests.
• Monitor timing and flow of service at tables and flag delays to manager.
• Ensure bills are correct and accurately processed.
• Drive social and environmental improvements as part of sustainability goals.
• Inspire customers, suppliers and partners to live and work more consciously.

Skills

Excellent customer service

Strong communication

Multitasking

Food & beverage knowledge

Teamwork

Job description

The Bamford Collection’s The Bell in Charlbury seeks a guest-focused team member to deliver outstanding service across restaurant, pub and private dining spaces. You will engage with guests, share knowledge of dishes and beverages, and ensure smooth service while maintaining sustainability commitments.

With a focus on exceptional guest experience, the role involves collaborating with the kitchen and front-of-house teams, while embracing the company’s values and social responsibility initiatives.