Guest Experience Specialist - F&B Service

Bamford Limited; Charlbury; Remote; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Discounts

Mental Health Support

Padel Discount

Gym Discounts

Wellbeing modules

Electric Car Scheme

Volunteering Days

Private Medical

Pension Scheme

Life Assurance

Enhanced Holiday Pay

Refer a Friend

Flu Jabs

Job summary

The Bamford collection's The Bell in Charlbury is seeking a guest-focused server to deliver outstanding service across dining spaces. You will know the menu, upsell where appropriate, and ensure accurate billing while supporting a welcoming, conscious hospitality culture linked to our sustainability goals.

Applicants should enjoy fast-paced shifts, maintain high standards, and contribute to our environmental commitments.

Qualifications

• Excellent customer service and professional guest interaction.
• Clear communication with guests and kitchen staff.
• Ability to multitask across tables and sections while maintaining accuracy.

Responsibilities

• Set up restaurant, pub and private dining spaces for each meal period.
• Deliver outstanding guest service by exceeding expectations.
• Know menu items, allergen information and upsell where appropriate.
• Maintain timing and flow of service and report delays.
• Ensure bills are correct and processed accurately.
• Support sustainability goals and promote conscious living.

Skills

Customer service

Communication

Multitasking

Food & Beverage knowledge

Teamwork

Job description

The Bamford collection's The Bell in Charlbury is seeking a guest-focused server to deliver outstanding service across dining spaces. You will know the menu, upsell where appropriate, and ensure accurate billing while supporting a welcoming, conscious hospitality culture linked to our sustainability goals.

Applicants should enjoy fast-paced shifts, maintain high standards, and contribute to our environmental commitments.