Sustainability Operations Administrator

Veolia; Birmingham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Company pension scheme

Discounts on groceries and retailers

Health and wellbeing resources

24/7 virtual GP for you and family

Volunteer day annually

Training and development opportunities

Job summary

Veolia is seeking an ERF Administrator in Birmingham to streamline PO processing, invoicing, and supplier communications. You will support data entry, training coordination, and GDPR-compliant records management across two stock rooms.

The role offers extensive benefits including pension, generous leave, and health resources. Join a team committed to sustainable practices and community impact.

Qualifications

• Experience in administrative, clerical, or coordination roles with strong organisational capabilities.
• Proficiency in purchase order processing, goods receipt procedures, and invoice query resolution.
• Experience with training coordination, compliance tracking, and certificate management systems.
• Familiarity with ServiceNow or similar booking/ticketing systems.
• Knowledge of GDPR procedures and personnel file management.
• Stock control and inventory management across multiple locations.
• Strong data entry skills with accuracy for KPI reporting.

Responsibilities

• Process and track all purchase orders from initiation to completion, confirm receipt of goods, and resolve invoice queries.
• Raise invoices and issue to suppliers after figures are confirmed by technical team.
• Chase suppliers for payment to meet terms.
• Act as first point of contact for internal and external stakeholders; manage emails and calls.
• Monitor training requirements, book refresher courses in ServiceNow as expiry approaches, and provide monthly updates.
• Support health and safety compliance through data monitoring, entry, and document control reporting.
• Maintain staff personnel files per GDPR; manage physical and electronic filing systems.
• Maintain stock control for office and maintenance supplies across two stock rooms.
• Manage office cleaning staff with support from management.
• Deliver accurate data entry to support operations and KPI reporting.

Skills

Organisational skills

Data entry

PO processing

Invoice resolution

Training coordination

GDPR knowledge

Stock control

Tools

ServiceNow

Job description

Veolia is seeking an ERF Administrator in Birmingham to streamline PO processing, invoicing, and supplier communications. You will support data entry, training coordination, and GDPR-compliant records management across two stock rooms.

The role offers extensive benefits including pension, generous leave, and health resources. Join a team committed to sustainable practices and community impact.