Procurement & Admin Specialist (Training & Compliance)

Veolia Group; Birmingham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Retail discounts

Health and well-being resources

Virtual GP access

Volunteer day

Training and development opportunities

Job summary

Veolia is seeking an ERF Administrator in Birmingham to manage purchase orders, invoices, and training coordination, supporting GDPR-compliant filing and stock control across two locations.

You will be the first point of contact for stakeholders, monitor training and safety compliance, and contribute to KPI reporting while benefiting from Veolia’s development opportunities and inclusive culture.

Qualifications

• Experience in administrative, clerical, or coordination roles.
• Proficiency in PO processing, goods receipt procedures, and invoice query resolution.
• Experience with training coordination, compliance tracking, and certificate management systems.
• Familiarity with ServiceNow or similar booking systems.
• Knowledge of GDPR procedures and personnel file management.
• Strong document control and filing systems (physical and electronic).
• Stock control and inventory management across multiple locations.
• Accurate data entry and the ability to support KPI reporting.

Responsibilities

• Process and track all purchase orders from initiation to completion, confirm receipt of goods, and collaborate with departments to resolve invoice queries and discrepancies.
• Raise invoices and issue to suppliers following confirmation of figures by technical team.
• Chase suppliers for payment to ensure money received in line with payment terms.
• Act as first point of contact for internal and external stakeholders, monitoring incoming emails and managing inbound phone calls efficiently.
• Monitor and track team training requirements, book refresher courses via ServiceNow as certificates approach expiry, and provide monthly training compliance updates to management.
• Support health and safety compliance through data monitoring, entry, and document control reporting.
• Maintain and update staff personnel files in accordance with GDPR procedures, and prepare, organise, and maintain both physical and electronic filing systems.
• Maintain stock control for office, operational, and maintenance supplies across two stock rooms (office and maintenance workshop locations).
• Manage office cleaning staff with support from management.
• Deliver accurate data entry to support operations and assist with KPI reporting

Skills

Administrative experience

PO processing

Goods receipt

Invoice queries

Training coordination

Certificate management

ServiceNow

GDPR compliance

Document control

Stock control

Data entry

KPI reporting

Tools

ServiceNow

Job description

Veolia is seeking an ERF Administrator in Birmingham to manage purchase orders, invoices, and training coordination, supporting GDPR-compliant filing and stock control across two locations.

You will be the first point of contact for stakeholders, monitor training and safety compliance, and contribute to KPI reporting while benefiting from Veolia’s development opportunities and inclusive culture.