Surgical Waiting List & Ops Lead

NHS National Services Scotland; Larbert; On-site; GBP 21,000 - 27,000; Full time

Job summary

NHS Forth Valley is offering a fixed-term or secondment opportunity for 12 months in the Surgical Department at Forth Valley Royal Hospital. The post holder will support day-to-day operational delivery, working closely with the Surgical Management Team and administrative staff to maintain service levels.

Responsibilities include monitoring waiting lists and patient pathways, coordinating mutual aid, supervising staff, and providing performance information to support planning and decision-making.

Qualifications

• Experience working in a busy administrative or operational environment.
• NHS experience and knowledge of waiting-list management and patient pathways advantageous.
• Level 2 Disclosure Scotland check is required.

Responsibilities

• Support the operational delivery of Surgical Services.
• Monitor waiting lists, waiting times and patient pathways, highlighting areas requiring action.
• Coordinate mutual aid and additional activity to support waiting-time performance.
• Work with clinical and administrative teams to make effective use of available capacity.
• Supervise and support administrative staff, helping to manage workload and priorities.
• Assist in resolving day-to-day operational issues and service pressures.
• Collate and provide performance information to support service planning and decision-making.
• Contribute to service improvement and the development of efficient administrative processes.

Skills

Organisational skills

Communication skills

Problem-solving

Job description

NHS Forth Valley is offering a fixed-term or secondment opportunity for 12 months in the Surgical Department at Forth Valley Royal Hospital. The post holder will support day-to-day operational delivery, working closely with the Surgical Management Team and administrative staff to maintain service levels.

Responsibilities include monitoring waiting lists and patient pathways, coordinating mutual aid, supervising staff, and providing performance information to support planning and decision-making.