Waiting List Adviser

NHS National Services Scotland; Larbert; On-site; GBP 22,000 - 26,000; Full time

Job summary

NHS National Services Scotland is seeking a Band 3 Waiting List Advisor to join the Surgical Corporate Unit. The role involves providing full administrative and waiting list support in a busy department, with emphasis on accuracy and timely processing of tasks.

The successful candidate will have healthcare admin experience, solid IT skills (including MS Office), and strong organisational and communication abilities to manage competing priorities effectively.

Qualifications

• Admin experience in healthcare admin or secretarial role.
• Comprehensive knowledge of TrakCare and Clinical Portal.
• Proficient IT skills including Microsoft Office.
• Excellent organisational, communication and time-management skills; ability to work independently.

Responsibilities

• Provide full administrative support to waiting list within the Surgical Corporate Unit.
• Assist with waiting list management and related clerical duties in a busy department.
• Prioritise workload and work on own initiative to meet deadlines.
• Support colleagues and maintain accurate records for waiting lists.

Skills

Admin experience

TrakCare/Clinical Portal

MS Office

Organisational skills

Communication

Time management

Pressure handling

Job description

An exciting opportunity has arisen to join the Surgical Team

This will be working as a waiting list advisor in the Surgical Corporate Unit providing full administrative and waiting list support. It is a busy department and we are looking for a motivated member of staff with the following experience:

Band 3 Role:

• Admin experience in an equivalent position (relevant experience in Healthcare Admin or in a secretarial role).
• Comprehensive knowledge of Trakcare and Clinical Portal.
• Proficient IT skills which include a working knowledge of Microsoft office packages.
• Excellent organisational skills and the ability to prioritise and work on own initiative.
• Excellent communication skills.
• Excellent time management skills.
• Ability to work under pressure.

The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check.

Certificate of Sponsorship

Applicants who require sponsorship to work in the UK are advised to carefully review the eligibility criteria for the Skilled Worker or Health and Care Worker visa routes. NHS Forth Valley may be able to offer sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. If you are currently working in the UK on a Skilled Worker visa, transitional arrangements may apply. Please note that sponsorship is not guaranteed and is assessed on a case‑by‑case basis following interview and at the commencement of pre‑employment checks. For further information on visa requirements and sponsorship eligibility, please refer to UK Government guidance.

It is also recommend that anyone applying for health and social care jobs in the UK from abroad read the following guidance: Applying for health and social care jobs in the UK from abroad - GOV.UK (www.gov.uk)

NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on 0330 041 4694 if there are any reasonable adjustments, we can make to assist you with your application and/or interview.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.