Surgical Admissions Coordinator

Merseywestlancs; Ormskirk; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Job summary

Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking an Admissions Booking Officer to support the Surgical Admissions Team in Ormskirk. The role focuses on coordinating patient admissions, managing waiting lists and ensuring timely access to elective surgery within national standards.

The post involves working with clinicians, theatre teams and operational managers to optimise patient flow. Flexible working is available to support the Trust’s Five Star Patient Care ethos.

Qualifications

• ECDL or equivalent
• NVQ 2 Customer Care or equivalent experience
• NVQ 3 Business and Administration
• Experience of scheduling / coordination activities and/or resources
• Experience of using NHS patient administration systems

Responsibilities

• Co-ordinate elective admissions and waiting lists to ensure timely treatment.
• Book patients for surgical procedures and maintain accurate records on Trust systems.
• Act as a point of contact for patients, carers and clinical teams regarding admissions and waiting list enquiries.
• Coordinate theatre lists to maximise capacity and support efficient use of theatre time.
• Manage cancellations and rebooking activity to minimise disruption and lost capacity.
• Monitor patient pathways and escalate potential RTT, cancer pathway and waiting time breaches.

Skills

Excellent organisational skills

Excellent communication skills

Customer service experience

Computer literacy

Team collaboration

Deadline driven

Education

ECDL or equivalent

NVQ 2 Customer Care or equivalent experience

NVQ 3 Business and Administration

Tools

Microsoft Office

Job description

Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking an Admissions Booking Officer to support the Surgical Admissions Team in Ormskirk. The role focuses on coordinating patient admissions, managing waiting lists and ensuring timely access to elective surgery within national standards.

The post involves working with clinicians, theatre teams and operational managers to optimise patient flow. Flexible working is available to support the Trust’s Five Star Patient Care ethos.