Surety Admin & Client Support Specialist

Tokio Marine HCC International; England; On-site; GBP 19,000 - 23,000; Full time

Job summary

Tokio Marine HCC International is recruiting an Office Administration Assistant in Leicestershire to support the Surety Division. The role involves underwriting support, data input on our bespoke systems, filing, and general office administration to help process bonds efficiently.

Ideal candidates will have a good command of English and numeracy, accurate keyboard skills, strong written and verbal communication, a courteous phone manner, and an organised, proactive approach.

Qualifications

• Good command of English and numeracy.
• High level of accuracy and keyboard skills.
• Strong written and verbal communication abilities.
• Confident and courteous telephone manner.
• Good organisational skills.
• Self-motivated and able to use own initiative.

Responsibilities

• Provide support to Clients, Brokers and underwriters in processing and administering Surety Bonds.
• Input and retrieve data on bespoke underwriting systems.
• File documentation into ImageRight (paperless filing).
• Retrieve financial information from Companies House and other providers.
• Input terms on underwriting system and prepare quote letters.
• Prepare and check legal documentation.
• Handle incoming/outgoing post and manage departmental emails.
• Respond to enquiries from customers and brokers by telephone.
• Generate invoices and premium advice notes; adjust premiums as needed.

Skills

English proficiency

Numeracy

Keyboard skills

Written and verbal communication

Telephone manner

Organisational skills

Initiative

Job description

Tokio Marine HCC International is recruiting an Office Administration Assistant in Leicestershire to support the Surety Division. The role involves underwriting support, data input on our bespoke systems, filing, and general office administration to help process bonds efficiently.

Ideal candidates will have a good command of English and numeracy, accurate keyboard skills, strong written and verbal communication, a courteous phone manner, and an organised, proactive approach.