Supreme Housekeeper - Zero Hours

The Belfry Hotel & Resort; Sutton Coldfield; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Free onsite parking

Complimentary meals during shifts

Discounts across the resort

Cycle2Work scheme

Wellness support

Job summary

The Belfry Hotel & Resort in Sutton Coldfield is seeking a Supreme Housekeeper to maintain pristine guest bedrooms and public areas, ensuring every space reflects our high standards.

You will work as part of a fast-paced housekeeping team, liaising with the Housekeeping Manager and Supervisor, delivering exceptional cleaning, and presenting a welcoming environment for our guests at every stay.

Qualifications

• Experience in housekeeping preferred.
• Flexible approach to work and shifts.
• Be proud and committed to high cleaning standards and guest satisfaction.

Responsibilities

• Service guest bedrooms to a high standard.
• Carry out deep cleaning and daily cleaning as required.
• Liaise with the Housekeeping Manager & Supervisor daily.
• Show pride and commitment in your area of work.

Skills

Attention to detail

Team player

Hardworking

Organised

Job description

The Belfry Hotel & Resort is an award-winning destinationwith 450+ luxurious rooms and suites, a selection of vibrant restaurants andbars, versatile event and meeting spaces and a relaxing leisure club and spa.Our three exceptional golf courses - including the legendary Brabazon - arecelebrated around the world. Whether you're inspired by our iconic fairways,drawn to the tranquillity of the spa, excited by guest-facing roles, orenergised by the work behind the scenes, you'll find your place within ourdynamic and welcoming team.

The Belfry has undergone a major expansion and renovationwith an investment of over £80 million, marking an exciting chapter in ourhistory. The resort has been transformed with the addition of The MastersSuite, a stunning new event space, a state-of-the-art leisure club plus a hostof other enhancements that elevate the Belfry experience like never before.

Housekeeping

OurHousekeeping team is at the heart of every guest’s experience at The Belfry.From pristine guest rooms to sparkling public areas, they ensure the resortalways looks its best. With a keen eye for detail, professionalism, and pridein their work, the team creates a welcoming environment that leaves guestsimpressed and delighted. Joining Housekeeping means being part of a dedicated,fast-paced team where your efforts directly contribute to unforgettable staysand lasting memories.

Salary

The hourly rate is £12.71, plus service charge.

About the role

As a Supreme Housekeeper you willbe required to service guest bedrooms to a high standard

You will also be responsible for:

• To ensurethe highest level of cleaning standards are achieved
• To carryout any additional deep clean or daily cleaning
• To liaiseclosely with the Housekeeping Manager & Supervisor on a daily basis
• To havepride and commitment in your area of work

About you

Experience in housekeeping ispreferred and the ideal candidate will be hard working, a team player,positive, enthusiastic and organised.

In addition to this you will:

• Have aflexible approach to work and shift patterns
• Bestandards driven and be able to deliver
• Have an exemplary attention to detail
• Be able to deal with guest enquiries in afriendly manner as you will be the face of the housekeeping team around theresort

Belfry Benefits

Learning & Development

We invest in our people through hands-on coaching, mentoring,and a wide range of in-house training, supported by our online learning hub,The Belfry Campus. Apprenticeships across multiple roles offer nationallyrecognised qualifications, while our LEAD development programme supports careerprogression from entry level to senior leadership. We proudly promote fromwithin wherever possible, with clear development pathways to help you reachyour full potential.

Wellness

Your wellbeing matters. In partnership with The Burnt ChefProject, we offer mental health support and funded counselling, alongside lifeassurance, 24/7 GP access, health cash plans, and menopause support. Wagestreamhelps you manage your earnings and savings, while our Cycle2Work scheme anddiscounted gym memberships encourage a healthy lifestyle.

Showing Our Appreciation

We recognise and reward our teams through the Belfry Awards,long service recognition, loyalty rewards, and additional holidays. Enjoygenerous discounts across the resort for you, friends, and family, pluseveryday savings through Perkbox. Free onsite parking and complimentary mealsduring shifts are also provided.

Making a Difference

Sustainability and community are at the heart of what we do.Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, andGEO certifications. Our ESG led approach drives meaningful community impact andcharitable fundraising, alongside our commitment to environmental stewardship.

Our Values

Working here means being part of a supportive, values drivencommunity. Our Belfry Beliefs - Make a Difference, Own Our Actions, BetterTogether, and Deliver Every Day - guide how we work, support one another, andsucceed together.