Supporter Experience Officer at Durrell Wildlife Conservation Trust

Government Of Jersey; Jersey Marine; On-site; GBP 28,000 - 34,000; Full time

Job summary

Durrell Wildlife Conservation Trust is seeking a Supporter Experience Officer to coordinate the Supporter Care Team and deliver excellent service to Durrell supporters, including donors, members and prospective supporters. The role focuses on accurate donation acknowledgement, efficient administration and maintaining supporter database records.

You will build strong, loyal relationships through high-quality written and verbal communication, ensuring timely responses and compassionate engagement

Responsibilities

• Coordinate the Supporter Care Team to deliver excellent service to Durrell supporters, including donors, members and prospective supporters.
• Build strong, loyal relationships through high-quality written and verbal communication, efficient administration, accurate donation acknowledgement, and maintenance of supporter database records.

Job description

Supporter Experience Officer at Durrell Wildlife Conservation Trust

To co-ordinate the Supporter Care Team to deliver excellent service to Durrell supporters, including donors, members and prospective supporters. This role is central to building strong and loyal relationships with supporters through high-quality written and verbal communication, efficient administration, accurate donation acknowledgement, and maintenance of supporter database records.