Temp Supporter Care Specialist – Donor & CRM

Ashby Jenkins Recruitment; London; On-site; GBP 24,000 - 28,000; Full time

Job summary

A charity recruitment agency is seeking a Supporter Care Officer for a temporary role in London. The position entails delivering excellent customer service, processing donations, and maintaining supporter data. Ideal candidates should have experience in supporter care and strong communication skills. This full-time role involves direct interaction with supporters and volunteers, ensuring a positive experience.

Qualifications

• Experience in supporter care.
• Comfort with using databases and handling sensitive data.
• Strong communication skills and attention to detail.
• Ability to thrive in a busy, team-oriented environment.

Responsibilities

• Providing excellent customer service via phone, email, and post.
• Processing donations and managing Gift Aid records.
• Maintaining accurate supporter data in the CRM.

Skills

Customer service experience

Database management

Strong communication skills

Attention to detail

Team-oriented mindset

Tools

Dynamics

RE

Job description

A charity recruitment agency is seeking a Supporter Care Officer for a temporary role in London. The position entails delivering excellent customer service, processing donations, and maintaining supporter data. Ideal candidates should have experience in supporter care and strong communication skills. This full-time role involves direct interaction with supporters and volunteers, ensuring a positive experience.