Supported Living Manager

Turning Point; Greater London; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

32 days holiday

Not-for-profit organisation

Job summary

Turning Point in London seeks a Supported Living Manager to oversee 4 homes, delivering safe, high‑quality, person‑centred support for adults with learning disabilities and health needs.

You will lead a team across a cluster of homes, ensuring governance, financial management and strong partnerships with commissioners and partners to sustain Turning Point’s reputation for excellence.

Qualifications

• Proven experience leading health or social care services across multiple sites.
• Knowledge of CQC regulations and managing services under them.
• Strong leadership including coaching, development and performance management.
• Ability to analyse data, KPIs and insights to drive improvement.
• Excellent communication and relationship-building with colleagues and partners.

Responsibilities

• Lead and inspire Team Managers and colleagues across a cluster of homes to deliver safe, high‑quality, person-centred support.
• Hold accountability for performance, quality, governance and financial management within the locality.
• Collaborate with Commissioners and system partners to strengthen delivery and drive growth.
• Be prepared to participate in an on-call rota.

Skills

Health & Social Care Leadership

CQC Knowledge

Governance & Risk Management

Data-driven Decision Making

Communication & Stakeholder Management

Contract/Service Growth

Digital Systems Proficiency

Job description

We have an opportunity as a Supported Living Manager to join our services in London where we provide 24 hour supported living support for adults that live with Learning Disabilities and additional health issues.

As Supported Living Manager, you will be responsible for 4 of our supported living homes across London.

There is a strong focus on supporting individuals' lives in a person-centred way which includes various activities, including shopping, managing own budgets and We endeavour to create positive family relationships offering a good circle of support. cooking. We tailor our services to enable people to be as independent as possible.

Everyone has their own unique reason for choosing Turning Point. It might be our passion for making a difference – not a profit organisation. Whatever your reason, you’ll enjoy working with like–minded people who believe in inspiring people to create positive change.

Main Responsibilities

As the Supported Living Manager you will:

• Lead and inspire a group of Team Managers and colleagues across a cluster of homes to deliver safe, high-quality, and person-centred support.
• Hold accountability for performance, quality, governance, and financial management within the locality, ensuring consistency and compliance across all homes.
• Work collaboratively with colleagues, Commissioners, and system partners to strengthen delivery, support growth, and maintain Turning Point’s reputation for excellence.
• You will be required to be part of an on‑call rota

The Ideal Candidate

What skills and qualities do I need to have?

• Proven experience leading health or social care services across multiple sites
• Knowledge of CQC and experience of managing services which are governed by these regulations
• Strong leadership capability, including coaching, development and performance management of managers
• Sound knowledge of quality, governance, safeguarding and risk management frameworks
• Ability to use data, KPIs and insight to drive improvement and informed decision‑making
• Excellent communication and relationship‑building skills with colleagues, commissioners and partners
• Involvement in service growth, mobilisation or contract management
• Confidence in using digital systems and promoting technology‑enabled ways of working

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not‑for‑profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 32 days’ paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.