Supported Living Manager

Turning Point; Wakefield; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

34 days holiday

Not-for-profit employer

Job summary

Turning Point in Wakefield is seeking an experienced Supported Living Manager to oversee 9 properties and lead 4 Team Managers. You will drive person-centred practice, safeguarding and high-quality support for adults with learning disabilities and complex needs.

This leadership role focuses on operational performance, regulatory compliance and service development, with potential progression to Registered Manager in the future. Join a not-for-profit provider committed to improving lives.

Qualifications

• Experience managing supported living, learning disability or social care services.
• Experience leading managers and multi-site teams.
• Strong knowledge of person-centred approaches and positive risk management.
• Experience of performance management, quality assurance and service improvement.
• Strong financial and resource management skills.
• Knowledge of safeguarding and regulatory requirements within social care.

Responsibilities

• Provide operational leadership across 9 supported living properties.
• Coach and support 4 Team Managers to deliver outstanding outcomes.
• Ensure services are safe, compliant and person-centred.
• Monitor quality, compliance and performance across services.
• Support recruitment, development and succession planning.

Skills

Leadership

Multi-site management

Person-centred practice

Performance management

Communication & relationships

Financial & resource management

Education

NVQ Level 4/5 in Health and Social Care

Job description

At Turning Point, we believe that everybody does not have an opportunity to live the life they choose. We are looking for an experienced and motivated Supported Living Manager to provide leadership in our Wakefield Learning Disabilities services and help us continue delivering high-quality, person-centred support. This is an exciting leadership role overseeing a portfolio of 9 supported living properties across Wakefield, managing 4 Team Managers and supporting them to deliver outstanding outcomes for the people we support. Whilst this position does not hold Registered Manager responsibility, it offers an excellent opportunity for someone wishing to further develop their leadership career, with the potential to progress into a Registered Manager role in the future. Role Responsibility As Supported Living Manager, you will be responsible for the operational leadership and performance of multiple supported living services supporting adults with learning disabilities, autism, and complex needs. You will work closely with Team Managers to ensure services are safe, effective, person-centred, financially sustainable and aligned with Turning Point's values and strategic objectives.

• Providing leadership, coaching and support to a team of 4 Team Managers.
• Overseeing the delivery of support across 9 supported living properties.
• Driving a strong culture of person-centred practice and positive outcomes.
• Ensuring support plans, risk assessments and service delivery models remain effective and compliant.
• Monitoring and improving quality, compliance and performance across all services.
• Leading on safeguarding, incident management and risk reduction.
• Supporting recruitment, retention, development and succession planning.
• Managing budgets, staffing levels and service performance.
• Building positive relationships with commissioners, social workers, families and other stakeholders.
• Supporting business growth and service development opportunities.
• Ensuring services are inspection-ready and operate in line with regulatory and organisational requirements.

We are looking for someone who is passionate about supporting people to live fulfilling lives and who can inspire others to achieve excellent outcomes.

You will ideally have:

• Experience managing supported living, learning disability or social care services.
• Experience leading managers and multi-site teams.
• Strong knowledge of person-centred approaches and positive risk management.
• Experience of performance management, quality assurance and service improvement.
• Strong financial and resource management skills.
• Knowledge of safeguarding and regulatory requirements within social care.
• Excellent communication and relationship-building skills.
• A positive, values-led leadership style.
• NVQ Level 4/5 in Health and Social Care (or willingness to work towards)

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package.

• You will get 34 days' paid holiday a year, increasing with each year of service up to 36 days.
• Plus the option to buy additional holidays and spread the cost.

Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point