Supported Housing Worker

BRC Jobs; Exeter; On-site; GBP 23,580 - 28,820; Part time

Job summary

BRC Jobs in Exeter is seeking a Supported Housing Worker to help residents who have experienced homelessness move toward independent living. You will provide person-centred, trauma-informed support to individuals with complex needs, helping them develop skills, confidence and resilience.

The role requires a driving licence and good IT skills. A DBS check is essential. This permanent, part-time position (33.5 hours per week) offers a salary around £26,200 FTE and a rotating weekend schedule.

Qualifications

• Experience supporting individuals or working in customer-focused environments.
• In-date Enhanced DBS check.
• Strong communication and interpersonal skills.
• Willingness to work flexible hours, including weekends on a rota.

Responsibilities

• Provide practical and emotional support to residents to help sustain their accommodation.
• Complete assessments, support plans, and risk management plans.
• Support clients with benefits, budgeting, tenancy skills, and accessing services.
• Build effective relationships with partner agencies.
• Maintain accurate records and contribute to safeguarding and service monitoring.
• Support clients to move towards independent living.

Skills

Communication skills

Compassionate approach

Complex needs support

Driving licence

Tools

MS Outlook

Microsoft Word

Job description

Supported Housing Worker
Location: Exeter
Salary: Full time equivalent £26,200 (£23,405 for 33.5 hours per week)
Hours: Part time - 33.5 hours per week
Contract duration: Permanent
Are you passionate about supporting people to overcome homelessness and build a more independent future?
We are looking for a compassionate and motivated Supported Housing Worker to join our Exeter service, supporting people who have experienced homelessness and are moving towards independent living.
You will provide person-centred, trauma-informed support to residents with a range of complex needs, including mental health challenges, substance misuse, trauma, and social exclusion. Your role will be to empower clients to develop skills, confidence, and resilience while working towards positive move‑on outcomes.

Key Responsibilities

• Provide practical and emotional support to residents to help sustain their accommodation.
• Complete assessments, support plans, and risk management plans.
• Support clients with benefits, budgeting, tenancy skills, and accessing services.
• Build effective relationships with partner agencies.
• Maintain accurate records and contribute to safeguarding and service monitoring.
• Support clients to move towards independent living.

About You

You will have experience working with people with complex needs, ideally within homelessness, housing, health, or social care settings. You will have excellent communication skills, a compassionate approach, and a commitment to helping people achieve positive change.
A full driving licence and access to your own vehicle is required.
If you are passionate about making a difference and supporting people on their journey towards independence, we would love to hear from you.

Essential

• Experience supporting individuals or working in a customer-focused environment.
• In-date, Enhanced DBS
• Strong communication and interpersonal skills.
• Good IT skills (Microsoft Outlook and Word).
• Willingness to work flexible hours, including weekends and holidays on a rota basis.