Support Workers

Dimensions (UK) Ltd.; Filby; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

Flexible shifts

30 days annual leave

Career progression

Salary advance

Discounts

Life assurance

Company pension

Industry training

DBS paid

BSL videos access

Inclusive hiring

Job summary

Dimensions (UK) Ltd. is seeking Support Workers to join our team in Ormesby, Norfolk. We support three gentlemen in their 50s and 60s in a calm, structured home environment. Roles include full-time, part-time and relief; a full UK driving licence is essential.

You will provide personal care, assist with PEG feeding and stoma care, and help with moving, hoisting, and routine health tasks as part of a three-person shift team.

Qualifications

• Experience providing personal care and health support is desirable.

Responsibilities

• Support three gentlemen with complex health needs in a 1:1 but team-based setting.
• Assist with PEG feeding, stoma care, moving and hoisting, and daily routines.
• Maintain accurate records and communicate changes to the team.

Job description

We’re looking for Support Workers to join our team in Ormesby, Norfolk. We have full-time, part-time, and relief opportunities available, and as the gentlemen we support love getting out and about in the their local town, a full UK driving licence is essential. You’ll be supporting three wonderful gentlemen in their 50s and 60s who live together and enjoy a calm, structured home environment. You will be supporting adults with complex health needs, including PEG feeding and stoma care, so you’ll need to feel confident supporting with personal care, moving and assisting (including hoisting), and managing specialist health routines. While support is delivered on a 1:1 basis, you’ll always be working as part of a three-person team on shift, creating a safe, supportive environment. This is a role where you can truly make a difference in someone’s everyday life. The gentlemen enjoy scenic drives around Norfolk, music and sensory sessions, and regular boat trips on the Broads-moments that bring real joy and that you’ll help make possible. Alongside these experiences, you’ll support day-to-day routines and encourage independence in ways that are respectful, empowering, and tailored to each individual.

Shifts are flexible and shaped around the people we support, typically including a mix of long days (7am-10pm), early shifts (7am-2:30pm), and late shifts (2:30pm-10pm), along with sleep-ins. You’ll also take part in a fair rolling rota with alternate weekends.

You’ll be someone who truly lives our values of Ambition, Courage, Integrity, Partnership, and Respect. You’ll bring a calm, patient, and adaptable approach, feeling confident responding to changing needs with empathy and professionalism. Strong communication skills are essential, as is the ability to really listen and understand the people you support. You’ll feel comfortable supporting personal care and complex health needs, be open to learning new specialist skills, and confident using technology to keep accurate records. Most importantly, you’ll have the passion and commitment to support people to live rich, fulfilling lives on their own terms.

At Dimensions, your growth is our shared journey. Through programmes like Aspire and Dimensions Academy, you’ll build confidence, develop your skills, and shape a career that’s uniquely yours. With integrity in how we support you and respect for your individual path, we’ll be with you every step of the way - whether you’re discovering your strengths, stepping into leadership, or exploring a new direction. Because when you grow, so do we - and together, we create brighter futures for everyone we support.

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays - pro rata)
• Opportunities for career progression
• We offer a salary advance scheme where you can access up to 50% of the money you’ve earned before payday.
• High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us, An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce.
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training, and career development of disabled employees.
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all our recruitment communications.