Support Worker Team Leader

KMHR Solutions; England; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

28 days holiday

Workplace pension

Training and development

Clinical supervision

Extra shifts available

Job summary

Kmhr Solutions is seeking an experienced Team Leader to supervise a small care team while also providing hands-on care to a client in her own home. You will balance leadership duties with direct support, ensuring person-centred care and smooth day-to-day operations.

The role focuses on mentoring, coaching and supervising staff, maintaining records, coordinating rosters, and liaising with the client’s family and Case Manager. £18.19 per hour, 28 days holiday and pension included.

Qualifications

• Proven experience of leading a shift and guiding a care team.
• Strong listening, communication and initiative skills.
• Commitment to accuracy in daily records and reporting.
• Understanding of health, safety and CQC requirements.
• Full, clean driving licence is required.

Responsibilities

• Provide direct care and support, including personal care, meals and activities.
• Supervise, coach and assess support workers and address attendance issues early.
• Assist Case Manager with staff rota planning and communication.
• Act as main link between client's family, care team and STCM team.
• Keep accurate records and monitor wellbeing; report changes as needed.
• Maintain up-to-date moving and handling training and CQC compliance.

Skills

Team leadership

Communication skills

Written English

Health and safety

Driving licence

Job description

We are looking for an experienced Team Leader to join a small, dedicated care team supporting one client in her own home. You will lead the support workers day to day, and you will also give hands-on care yourself. It's a varied job, and the right person will enjoy both sides of it.

Mentoring, coaching and supervising support workers is the main focus of the role. You'll set the standard for the team, keep the care regime running smoothly, and make sure the client receives person-centred care that helps her live as independently as possible.

What you’ll be doing

• Providing direct care and support, including personal care, meals, appointments, social and physical activities
• Supervising, coaching and assessing the practice of support workers, and tackling absence, attendance and performance concerns early
• Helping the Case Manager plan and communicate the staff rota
• Acting as the main link between the client's family, the care team and the STCM team
• Keeping accurate records, monitoring the client's wellbeing and reporting changes to the client's father and the Case Manager Assistant
• Keeping up to date with moving and handling training and CQC requirements

Around 2.5 hours per week will be dedicated to Team Leader duties, with the remainder of your working time spent on shift providing care and support to the client.

What we offer

• £18.19 per hour for contracted shifts, the same rate on any day or night
• 28 days holiday per year, including bank holidays
• Workplace pension, with employer contributions
• A range of training, including moving and handling, mandatory training, and tailored training to support you in your role and meet the specific care needs of our client
• Clinical supervision and ongoing development
• Extra Support Worker shifts available on top of your contracted hours

This role involves working with a vulnerable adult, so the successful applicant will need to complete an enhanced DBS check, references and right to work checks.

What we’re looking forEssential:

Essential:

• Proven experience of leading a shift, with good team leading skills
• Good listening and communication skills, and the ability to work on your own initiative
• Good written English and math’s, so daily records are accurate
• An understanding of health and safety in a care environment and of CQC regulations
• A full, clean driving licence

Desirable:

• Experience in a similar role or working with vulnerable adults
• A social care qualification or equivalent experience
• Knowledge of person-centred planning