Support Worker Team Leader

KM HR Solutions; Birchington; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

28 days holiday per year

Workplace pension

Training and development

Clinical supervision and ongoing dev

Job summary

KM HR Solutions is seeking a dedicated Support Worker Team Leader in Birchington-on-Sea. You will lead a small care team, provide hands-on care, and ensure client-centred support in her own home.

The role balances supervisory duties with direct care, offering variety and professional development. You will mentor staff, maintain high standards, and coordinate rosters while safeguarding wellbeing and regulatory compliance.

Qualifications

• Proven experience of leading a shift and supervising staff.
• Good listening and communication skills; able to work on your own initiative.
• Excellent written English and maths; accurate daily records.
• Full, clean driving licence.
• Desirable: experience with vulnerable adults; knowledge of person-centred planning.

Responsibilities

• Provide direct care and support, including personal care, meals, appointments, social and physical activities.
• Supervise, coach and assess support workers; address attendance and performance concerns.
• Help the Case Manager plan and communicate the staff rota.
• Act as the main link between the client's family, the care team and the STCM team.
• Keep accurate records, monitor wellbeing and report changes to the client’s father and Case Manager Assistant.
• Keep up to date with moving and handling training and CQC requirements.

Skills

Team leadership

Communication skills

Written English

Maths

Driving licence

Education

Social care qualification

Job description

Support Worker Team Leader

Location: BIRCHINGTON ON SEA Kent CT7, working in the client's home

Hours: 37.5 hours per week, including days, weekends and nights

Pay: £18.19 per hour

Contract: permanent

About the role

We are looking for an experienced Team Leader to join a small, dedicated care team supporting one client in her own home. You will lead the support workers day to day, and you will also give hands‑on care yourself. It's a varied job, and the right person will enjoy both sides of it.

Mentoring, coaching and supervising support workers is the main focus of the role. You'll set the standard for the team, keep the care regime running smoothly, and make sure the client receives person‑centred care that helps her live as independently as possible.

What you'll be doing

• Providing direct care and support, including personal care, meals, appointments, social and physical activities
• Supervising, coaching and assessing the practice of support workers, and tackling absence, attendance and performance concerns early
• Helping the Case Manager plan and communicate the staff rota
• Acting as the main link between the client's family, the care team and the STCM team
• Keeping accurate records, monitoring the client's wellbeing and reporting changes to the client's father and the Case Manager Assistant
• Keeping up to date with moving and handling training and CQC requirements

Around 2.5 hours per week will be dedicated to Team Leader duties, with the remainder of your working time spent on shift providing care and support to the client.

What we're looking for

Essential:

• Proven experience of leading a shift, with good team leading skills
• Good listening and communication skills, and the ability to work on your own initiative
• Good written English and math’s, so daily records are accurate
• An understanding of health and safety in a care environment and of CQC regulations
• A full, clean driving licence

Desirable:

• Experience in a similar role or working with vulnerable adults
• A social care qualification or equivalent experience
• Knowledge of person‑centred planning

What we offer

• £18.19 per hour for contracted shifts, the same rate on any day or night
• 28 days holiday per year, including bank holidays
• Workplace pension, with employer contributions
• A range of training, including moving and handling, mandatory training, and tailored training to support you in your role and meet the specific care needs of our client
• Clinical supervision and ongoing development
• Extra Support Worker shifts available on top of your contracted hours

This role involves working with a vulnerable adult, so the successful applicant will need to complete an enhanced DBS check, references and right to work checks