Support Worker - Southbank

Hoople Group; Hereford; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Pension plan

Vehicle discounts

Health & wellbeing support

Eye tests

Counselling services

Life assurance

Job summary

Hoople Group is seeking a dedicated Support Worker for Southbank in Hereford. You will help adults with learning disabilities and autism lead safer, more independent lives through personalised care and engaging activities.

The role requires empathy, autism-informed approaches, and the ability to tailor support to each person’s needs, preferences and communication styles. Flexible hours and weekend work are included.

Qualifications

• Experience supporting adults with autism and learning disability.
• Ability to provide person-centred support to promote wellbeing and independence.
• Commitment to compassionate, patient and consistent care.

Responsibilities

• Provide personalised care and support to adults with learning disabilities and autism.
• Deliver meaningful activities and promote independence.
• Support residents in communication, daily living and social participation.

Skills

Autism experience

Learning disability experience

Job description

Support Worker – Southbank

Full & Part-Time | £12.76 per Hour | Permanent

About The Role

Support Worker – Southbank Full & Part-Time | £12.76 per Hour | Permanent

Location: Southbank Close, Hereford

Shift pattern: 7:00am–2:30pm (Early), 2:00pm–9:30pm (Late), alternate weekends.

We're looking for caring, dedicated individuals to join our team and support people to live safe, valued and independent lives.

Due to the specific needs of the people we support, we are particularly looking for applicants who have experience supporting adults with autism and learning disability. This experience is essential to help us provide consistent, person-centred support that promotes wellbeing, communication, independence, and positive outcomes. If you have a genuine understanding of autism and learning disability and are passionate about delivering high-quality support, we'd love to hear from you.

About The Role

Are you passionate about making a positive difference in people's lives?

Join our team at Southbank as a Support Worker, where you'll provide personalised care and support to adults with learning disabilities and autism, helping them lead fulfilling and independent lives.

You’ll work closely with our residents, delivering meaningful activities, providing personal care, and promoting choice and independence in a warm and welcoming environment. We are looking for someone who understands the importance of autism-informed approaches, can recognise individual communication styles and sensory needs, and is committed to providing patient, compassionate and consistent support tailored to each person's unique strengths and preferences.

We offer flexible working hours, including full and part-time roles, with a rota that includes every other weekend.

About Us

Southbank is a specialist residential service supporting adults with learning disabilities and autism. Supporting seven amazing individuals across three linked bungalows, we create a safe, structured and engaging home where everyone is empowered to live life their way.

Why Join Us?

• Competitive pension scheme (Aviva: 6% employer / 4% employee contributions)
• Vehicle maintenance discounts including MOT, fuel cards and insurance
• Occupational Health support including counselling and physiotherapy
• Eye tests for VDU users
• Comprehensive health and wellbeing support through Viviup, including 24/7 counselling
• Healthcare Cash Plan covering dental, opticians, physiotherapy and more
• Life assurance with death in service benefit up to 3x salary
• Enhanced maternity, paternity and sickness pay
• Generous annual leave: 26 days plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years
• Access to ongoing training and development, including care-related courses
• Refer a Friend bonus: £500
• Annual contractual bonus: £250 plus the potential for an additional performance-related bonus

We are an inclusive employer, welcoming applicants from all backgrounds. We are committed to providing reasonable adjustments throughout the recruitment process and encourage applications from people who share our passion for delivering outstanding, person-centred support.