This Support Worker post sits in LiveWest's Supported Housing Complex needs team at its Stoke House service. It is a part-time fixed-term secondment running to January 2027. The work centres on helping people with complex needs live independently, through support planning, risk management and encouraging participation in community life. Shifts run three days a week on a rolling four-week rota, from 8am to 9pm including weekends and bank holidays, with lone working involved.
What the job involves
- Deliver person-centred support to people with complex needs so they reach positive outcomes and greater independence
- Build trusting working relationships with customers, colleagues and partner agencies
- Encourage engagement in social, educational and employment opportunities to prevent isolation
- Carry out risk assessments and manage risk while keeping professional boundaries and following safeguarding policy
What’s required
Experience
- Skills and experience for a level 1 role, as set out in the candidate information pack
- Experience of risk assessment and risk management
Skills & knowledge
- Understanding of support needs and support planning
- Strong communication and the ability to build rapport
- Accurate record keeping and computer skills
- Working under pressure, meeting deadlines and a flexible approach
- Resilience, adaptability and a positive attitude in challenging situations
- Confidence working alone and being a good team player
Checks & eligibility
- Satisfactory enhanced DBS check
- Right to work in the UK for the full duration of the role without a CoS
What’s offered
- 26 days annual leave plus bank holidays, rising to 30 with length of service, with the option to buy up to 5 extra days (pro rata)
- Employer pension contributions of up to 9% through a defined contribution scheme
- Health cash plan worth up to £1,100 a year, virtual GP service, gym and retail discounts including Blue Light Card
- Learning and development opportunities
- Family support policies, including a new child payment
- Mental health support, enhanced sick pay, wellbeing campaigns and free flu jabs
- Cycle to Work and car benefit schemes
- Up to four paid volunteering days a year