Supported Housing Support Worker

4Recruitment Services Ltd; Rochester; On-site; GBP 21,000 - 27,000; Full time

Job summary

4Recruitment Services Ltd is seeking a Supported Housing Support Worker to assist young people aged 16-24 in supported housing schemes. You will help with benefits, budgeting, training and independent living skills to prepare for moving into independent accommodation.

You will work closely with individuals to assess needs, set goals, and develop personalised support plans, providing practical advice and ensuring access to housing and services across welfare, education and employment pathways.

Qualifications

• Experience in housing management, supported housing, homelessness services or related support.
• Knowledge of housing and homelessness legislation and social care concepts.
• Understanding of young people in supported accommodation or community settings.
• Familiarity with welfare benefits and budgeting support.

Responsibilities

• Help young people access welfare benefits and complete applications.
• Encourage access to employment, education, training and volunteering.
• Develop budgeting and money management skills with clients.
• Support preparation for independent accommodation and tenancy sustainment.
• Create personalised support plans and review progress with individuals.
• Build wellbeing, confidence and resilience through supportive relationships.
• Signpost to local agencies and services (housing, healthcare, jobcentre, etc.).
• Assist with tenancy-related matters and maintain accurate records.

Skills

Housing management

Supported housing

Welfare benefits

Budgeting

Independent living skills

Teamwork

IT skills

Tools

Microsoft Word

Outlook

Job description

4Recruitment Services are seeking a Supported Housing Support Worker to work within supported housing schemes, supporting young people aged 16-24 with benefits, employment, training, budgeting and independent living skills, helping them prepare for a successful move into independent accommodation.

You will work closely with young people to identify their individual needs, set achievable goals and develop personalised support plans. This will include providing practical advice and assistance with welfare benefits, budgeting, employment, education, training, life skills and accessing appropriate housing.

You will play an important role in empowering young people to overcome barriers, improve their wellbeing, manage their tenancies and build positive futures.

Key Responsibilities

• Benefits and financial support: Support young people to access welfare benefits, complete applications and develop budgeting and money management skills.
• Employment, education and training: Encourage and assist young people to access employment opportunities, education, training and volunteering to improve their future prospects.
• Independent living skills: Help young people develop essential life skills, including managing bills, cooking, cleaning, maintaining their accommodation and managing daily responsibilities.
• Move-on to independent housing: Support young people to apply for suitable accommodation, understand tenancy agreements and develop the skills needed to sustain a tenancy and live independently.
• Personalised support planning: Work with young people to identify their needs, set achievable goals, develop individual support plans and review their progress.
• Wellbeing and personal development: Build positive relationships, promote confidence and resilience, and support young people to make informed decisions about their future.
• Signposting and partnership working: Work with local authorities, Jobcentres, healthcare providers and other agencies to connect young people with appropriate services and opportunities.
• Housing management and safeguarding: Assist with tenancy-related matters, complete needs and risk assessments, identify safeguarding concerns and maintain accurate support records.

Essential Skills and Experience

• Experience working in housing management, supported housing, homelessness services or housing-related support.
• Knowledge of housing and homelessness legislation and an understanding of the social care sector.
• An understanding of the needs of young people and vulnerable customers living in supported accommodation, supported living or the community.
• Knowledge of welfare benefits and the ability to support customers with benefit applications and financial matters.
• Basic financial competency and the ability to help customers develop effective budgeting skills.
• A proactive, positive and flexible approach, with the ability to work independently and as part of a team.
• Experience supporting young people aged 16-24 in supported accommodation.
• Experience providing outreach, resettlement or tenancy sustainment support.
• IT skills, including Microsoft Word and Outlook.
• Recruitment is done in line with safe recruitment practices.
• 4Recruitment Services is an equal opportunities employer.