Support Worker - Brynmenyn House

The Wallich; Wales; Remote; GBP 20,000 - 26,000; Full time

Job summary

The Wallich in Bridgend, Wales, seeks a Residential Support Worker to provide housing-related support in a residential setting. You will work as part of a team to empower service users, promoting independence and moving toward sustainable accommodation.

The role includes a proactive night-time presence, responding to disturbances, and assisting with housing management functions to ensure a safe, secure service. Requirements include a valid driving licence and access to your own vehicle.

Job description

Hours of Work:

37.5 hours per week, following a 9 week rolling rota to include weekends, evening and nights

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallich

Project Description

The project is located in Bridgend and works with homeless and potentially homeless people. The service provides residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on.

Purpose of Role

To provide residential support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their future accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. In addition, to assist with the housing management needs of the project ensuring the delivery of a safe, secure and effective service.

Also, to provide a proactive night time presence within the project to promote quiet and peaceful occupation of its residents/visitors. To respond to disturbances, emergencies and other housing management functions according to procedure and provide ad-hoc support to residents in response to demand. To assist with the organisations lone working and arrangement of out of hours resources.

This role is subject to an Enhanced DBS disclosure.

Please note: Driving Licence and access to own vehicle is essential for this role.

Closing date for this vacancy is 16th November 2026 at 09:00am.

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact [e-mail] or call 02920 668 464