Senior Support Worker - Ty Ireland

The Wallich; Bridgend; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Wallich in Bridgend is seeking a Residential Support Worker to coordinate and deliver supported housing services for Service Users with histories of alcohol misuse. The role focuses on empowering individuals, building skills, and assisting move-on plans while ensuring a safe, person-centred approach on site.

Hours are 37.5 per week, with Monday 08:00-16:00 and occasional weekends on an on-call rota. A full UK driving licence and access to a vehicle are essential.

Qualifications

• Experience in homelessness/ housing support desirable.
• DBS clearance required.
• Ability to work with service users with substance misuse issues.

Responsibilities

• Coordinate and provide residential support to service users across Bridgend.
• Assist with housing management and move-on planning.
• Support service users to build skills and confidence and reduce dependence.

Skills

Residential support coordination

DBS enhanced disclosure

On-call rota participation

Driving licence

Job description

Hours of Work: 37.5 hours per week Monday - 08:00-16:00 plus occasional weekends and following an on call rota

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallich www.thewallich.com/about-us

Project Description

The project is located across Bridgend and works with Service Users who have a history of long-term alcohol misuse. The service provides residential support with the aim of meeting individuals' needs, which promote independence and lead to a sustainable move-on.

Purpose of Role

To coordinate and provide residential support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their future accommodation. The support will not create or increase dependence. It will 'do with' rather than 'do for', so it's likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. In addition, to meet the housing management needs of the project ensuring the delivery of a safe, secure and effective service.

This role is subject to an Enhanced DBS disclosure.

Please note: Driving Licence and use of own vehicle is essential

Closing date for this vacancy is 9th November 2026 at 09:00am.

Interview Date: 12th November 2026

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

At The Wallich, we're fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we're the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact [e-mail] or call 02920 668 464