Support Worker - Adult Supported Living

Swanton Care and Community; North Shields; On-site; GBP 20,000 - 28,000; Full time

Job summary

An evolving care company is seeking a dedicated Support Worker/Carer to empower individuals in their daily lives. This role involves providing practical and emotional support, leading a team, and ensuring high-quality care standards. You will help individuals achieve their goals while promoting independence and confidence. With full training provided, this is a fantastic opportunity for those passionate about making a difference in the lives of vulnerable people. Join a supportive team that values your contributions and offers numerous employee benefits.

Benefits

Refer a friend scheme

Recognition for exceptional contributions

Long service awards

Employee benefits app

Cycle to work scheme

Pension scheme

Life cover

Funded qualifications

Training qualification center

Employee Assistance Programme

Qualifications

• Experience in supporting vulnerable individuals, especially with health needs.
• Ability to create person-centered care plans and promote independence.

Responsibilities

• Provide practical and emotional support to individuals in their care.
• Lead a team of support workers to ensure high-quality care.

Skills

Empathy

Organizational Skills

Communication Skills

Knowledge of Health Needs

Team Leadership

Education

Training in Health and Social Care

Qualifications in Mental Health

Tools

Microsoft Office

Job description

About The Role

We're looking for people who care about making every moment matter for the people we support in our supported living care services based in Forest Hall, North Tyneside.

Job title: Support Worker/Carer (Supported Living)

Hours: Full time, 40-48 hours per week, including day, night, waking night, and sleep-in shifts.

Location: Forest Hall, North Tyneside, Tyne & Wear

WE DO NOT OFFER SPONSORSHIP.

About the Role

The Support Worker/Carer role offers an opportunity for a proactive, dedicated, and empathetic individual to join an evolving care company. The team will provide practical and emotional support to empower individuals to achieve their goals and aspirations.

The service supports siblings in their new home, so knowledge of supporting vulnerable people with health needs and Type 1 diabetes is desirable.

The team will be inducted and trained before the person moves in. Support will be around daily living skills, health needs, and supporting individuals with learning disabilities and/or autism.

We seek a Support Team that is empathetic, non-judgmental, and experienced in managing challenging behaviors.

Personal care workers for women are required. This post is only available to female applicants as permitted under the Equality Act 2010.

The candidate should:

• Demonstrate positive, proactive, and organized people skills to support and develop the team, including recruitment, induction, supervisions, appraisals, training, coaching, rota, and sickness management.
• Lead and support support workers in understanding their responsibilities to ensure high-quality, safe, and responsive care.
• Complete evidence-based supervisions and competency assessments for team development.
• Support transition processes into and out of the service.
• Liaise professionally with outside agencies and share information appropriately.
• Create and update person-centered support/care plans and empower individuals in their goal setting.
• Oversee and promote high-quality service standards.
• Maintain accurate service user records.
• Work supportively to empower individuals to live their chosen lives.
• Possess sound knowledge of Microsoft Office, including Word, Excel, PowerPoint, and document scanning and emailing skills.
• Understand and promote safeguarding of vulnerable adults.
• Advocate for individuals within the boundaries of the Mental Capacity Act.
• Having a driving license is desirable.

Experience is not essential, as full training will be provided. We welcome applicants with backgrounds as Home Carer, Care Worker, Healthcare Assistant, Nurse, Social Care Worker, Mental Health Worker, Voluntary Worker, etc.

What we can offer:

• Refer a friend scheme: Receive £400 for each successful referral.
• Recognition for going the extra mile: Vouchers and surprises for exceptional contributions.
• Long service awards: Celebrating loyalty and dedication.
• Employee benefits app: Discounts, learning opportunities, and community engagement.
• Cycle to work scheme: Save money and get fit.
• Pension scheme: Auto-enrollment into our pension plan.
• Life cover: Entitlement to death in service benefit.
• Funded qualifications: Opportunities to earn while you learn, including apprenticeships in Health and Social Care (Level 3).
• Swanton Educates: Our own training qualification center for your development.
• Trained mental health first aiders: Support when needed.
• Employee Assistance Programme (EAP): Confidential 24-hour support.
• Employee Voice: Regular feedback events.

*Subject to eligibility and criteria.

About The Service

Every day is different, supporting individuals in their homes and supported living settings. The role is empowering, helping individuals feel safe, confident, and independent through support with daily tasks and personal development.

We focus on enablement and maximizing independence, allowing individuals to be co-producers of their own goals and outcomes.