Support Worker - 494696

The Salvation Army; Glasgow; On-site; GBP 12,000 - 18,000; Full time

Job summary

The Salvation Army in Glasgow is seeking dedicated and compassionate Support Workers to join Wallace of Campsie House Lifehouse, where you will support adults experiencing homelessness to build confidence, independence and positive life choices. You will deliver high-quality, person-centred support, manage risk, review plans, and maintain accurate records.

The role follows a 6-week rota with regular weekend shifts, including Saturdays and Sundays.

Qualifications

• Knowledge of homelessness or vulnerability and its needs.
• Trauma-informed and person-centred support approach.
• Ability to maintain accurate records and comply with safeguarding policies.

Responsibilities

• Provide one-to-one support using a trauma-informed, person-centred approach.
• Help clients develop practical skills, budgeting, and access services.
• Maintain records, complete assessments, and follow safeguarding and policy requirements.

Skills

Trauma-informed

Communication skills

IT skills

Time management

Record-keeping

Job description

Working Pattern: 6 week rota that repeats every 3 weeks. Every third weekend will be a double shift weekend working Saturday and Sunday from 8am to 10pm with the Thursday/Friday prior to the weekend off and the Monday/Tuesday after the weekend worked off. All other shifts will be either Early from 8.00am to 3.30pm or late from 2.30pm to 10.00pm.

Interview Date: To be confirmed

The Salvation Army provides support and emergency accommodation for adults experiencing homelessness in the Glasgow area. We are looking for dedicated and compassionate Support Workers to join our team at Wallace of Campsie House Lifehouse, supporting residents to build confidence, develop independence and make positive life choices.

As a Support Worker, you will deliver high-quality, person-centred support that promotes choice, control and independence. You will work with clients to identify their needs, agree and review support plans, manage risk, access services and achieve positive outcomes.

Key responsibilities

• Provide tailored one-to-one support using a trauma-sensitive and person-centred approach.
• Help clients develop practical skills, manage benefits and budgeting, and access appointments or external services.
• Maintain accurate records, complete assessments and follow safeguarding, policy and legislative requirements.

We are looking for someone organised and committed to supporting vulnerable people with dignity and respect. You will have good communication and IT skills, the ability to work under pressure, and the confidence to use your initiative within a busy team environment.

What we're looking for

• Knowledge or understanding of the needs faced by people experiencing homelessness or vulnerability.
• Strong problem-solving, time management and written record-keeping skills.
• A willingness to work within and promote the Christian ethos and values of The Salvation Army.
• someone organised and committed to supporting vulnerable people with dignity and respect.
• You will have good communication and IT skills, the ability to work under pressure, and the confidence to use your initiative within a busy team environment.

In return, you will join a supportive, values-driven team and have the opportunity to make a real difference in people's lives through meaningful, practical support

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.