Assistant Support Worker - 494697

The Salvation Army; Glasgow; Presencial; GBP 18.000 - 24.000; Jornada completa

Descripción de la vacante

The Salvation Army in Glasgow is seeking an Assistant Support Worker to join the Lifehouse team. You will work with Support Workers to empower homeless clients to move on, and handle day-to-day administration and reception duties to keep the lifehouse running smoothly.

The role requires motivation to help vulnerable people, good customer service, and the ability to manage IT tasks. PVG clearance and UK right-to-work evidence are essential.

Formación

• PVG clearance required.
• Evidence of right to work in the UK.
• Satisfactory references prior to appointment.

Responsabilidades

• Support individuals to move on from homelessness.
• Assist with administration tasks and reception duties.
• Work with support workers to empower clients.

Conocimientos

Interpersonal skills

Time management

Customer service

IT skills

Herramientas

Microsoft Office

Descripción del empleo

Working Pattern: 6 week rota that repeats every 3 weeks. Every third weekend will be a double shift weekend working Saturday and Sunday from 8am to 10pm with the Thursday/Friday prior to the weekend off and the Monday/Tuesday after the weekend worked off. All other shifts will be either Early from 8.00am to 3.30pm or late from 2.30pm to 10.00pm.

Interview Date: To be confirmed

The Salvation Army provides support and emergency accommodation for homeless adults within the Glasgow Area. We are looking to recruit highly motivated Assistant Support Workers to join our team in Wallace of Campsie House Lifehouse comprising of 42 flats and 10 bedsits.

Key Responsibilities:

As an Assistant Support Worker, you will work with our Support Workers to empower individuals to move on and break the cycle of homelessness. You will also complete day to day activities including administration tasks and reception duties to support the successful operation of the Lifehouse. For this Assistant level role, direct experience of working with homeless people is not essential. However, you will need to demonstrate to us that you have the understanding, willingness and motivation to engage with our homeless clients.

The successful candidate(s) will be able to demonstrate:

• Motivation towards supporting vulnerable clients to achieve focussed and positive outcomes.
• Improve standards by demonstrating own initiative towards problem solving which help benefit colleagues and clients.
• Good customer service and time management skills with ability to prioritise workload.
• Good verbal and written communication skills.
• Proficient IT skills (including Microsoft packages

Appointment will be subject to;

• Satisfactory references
• PVG
• Evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here .

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records .

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.